Top Artificial Intelligence IT Support & Helpdesk Jobs in New York City, NY

As a SaaS Administrator 1, you will manage, configure, and support SaaS applications, improve user experiences, and document procedures.

Manage and secure company systems, handle user access, integrations, automation, oversee security compliance, and provide technical support.

The System Support Analyst will drive initiatives, support business operations, and validate system enhancements while collaborating with teams and maintaining project documentation.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Trail of Bits seeks an IT Operations Engineer to manage IT infrastructure, enhance security compliance, and improve the technology experience for a remote cybersecurity team. Responsibilities include endpoint management, identity & access management, cloud infrastructure oversight, automation of tasks, and maintaining comprehensive documentation.

Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.

The Support Systems Administrator will manage and optimize Zendesk for support operations, integrating it with other tools and facilitating system configurations to enhance workflow. Responsibilities include monitoring performance, building reports, and ensuring reliability.

Provide technical support across multiple tiers, automate operations with scripts, ensure security compliance, manage tools, and optimize infrastructure.

As an IT Administrator, you will support Windows 11 and Microsoft 365 operations, provide end-user support, manage incidents, and contribute to global IT projects involving Azure and Intune.

As a Senior GRC Analyst, you will build and manage IT infrastructure, establish security protocols, own vendor relationships, and provide technical support for distributed teams.