Top Entry Level Information Technology Jobs in New York City, NY

Provides high-touch business travel consulting and reservation services across air, rail, car rental, hotel, ferry, black car, and charter bookings. Manages client portfolios, applies travel policies, identifies savings, supports online and offline booking tools, maintains service-level agreements, and builds lasting client relationships. The role requires strong business travel knowledge, GDS expertise, exceptional communication, attention to detail, and proficiency with Navan and R&M technology.

Provides first-line technical product support to customers, guides troubleshooting, assesses and escalates incidents, follows issues through resolution, and recommends documentation improvements. The role requires strong customer service, collaborative problem-solving, and practical experience troubleshooting Windows and macOS systems, antivirus interactions, and system-management tools such as GPO, RMMs, and SCCM.

Investigate security alerts, collect and analyze evidence, identify intrusion vectors, and document incident findings and remediation recommendations. Conduct threat hunting, analyze forensic artifacts during incident response, improve threat detection capabilities, research attack methodologies, and provide technical feedback to product development teams. Collaborate across security functions while driving process improvements and maintaining ownership of investigations and remediation tracking.

Partners with SMB sales and account management leadership to improve sales performance and operational effectiveness. Owns reporting cadences, forecasting, pipeline analysis, capacity planning, and business reviews. Develops strategic initiatives, improves sales processes, and leads cross-functional projects with Sales, Systems, Business Intelligence, Finance, and Marketing. Uses data analysis and AI tools to identify opportunities, inform leadership decisions, and drive measurable outcomes.

Provides pre-sales technical support by discovering customer needs, designing Boomi solutions, delivering presentations and demonstrations, developing proofs of concept, supporting RFI/RFP responses, and performing advanced systems integration. Collaborates with account executives and internal specialists to build solutions involving APIs, enterprise messaging, iPaaS, integration architecture, LLMs, prompt engineering, and AI platform integrations.

Own growth for Circle’s Discover marketplace by driving traffic, GMV, transactions, acquisition, engagement, and retention. Lead experimentation, lifecycle email programs, subscriber acquisition, SEO/AEO, creator success initiatives, funnel and cohort reporting, and growth strategy. Collaborate with product, paid media, data, brand, partnerships, leadership, and creators in a hands-on player-coach role.

Build and own Arcadia’s internal developer platform across a large-scale data lakehouse and Kubernetes applications. Develop self-service APIs, templates, golden paths, CI/CD capabilities, observability, security controls, and reliability practices. Lead platform migrations, improve developer experience, manage stakeholder needs and costs, set technical direction, and coach senior engineers. The role requires hands-on software development alongside expertise in cloud infrastructure, Kubernetes, networking, infrastructure as code, SLOs, incident response, and platform product management.

Supports Account Executives by leading consultative discovery, delivering tailored technical demonstrations, explaining API integrations and security concepts, and recommending customer-focused SaaS solutions. Collaborates with Product, Customer Success, and Professional Services teams, identifies technical blockers, incorporates customer feedback, and uses data and emerging technologies to improve sales effectiveness. The role requires strong communication, teamwork, curiosity, and comfort engaging both HR and IT stakeholders.

Develops enterprise solution architectures, AI use cases, strategic sales motions, and executive advisory engagements for Fortune 500 customers. Partners with sales engineering and account executives on strategic opportunities, translates customer needs into product feedback, creates scalable enablement assets, mentors field teams, and represents Qualtrics at conferences, analyst briefings, and executive events.

The Principal Consultant serves as a strategic advisor to Power and Renewables clients, driving product adoption, workflow integration, training, engagement, renewals, and retention. Responsibilities include developing account strategies, presenting analytics, facilitating onboarding and learning events, identifying stakeholders and business value drivers, gathering product feedback, supporting sales pursuits, and expanding client relationships. The role requires knowledge of the energy transition and the ability to explain technical concepts to diverse client audiences.