Recruit insurance agents through interviews, webinars, and ongoing relationship management. Support onboarding, training, agent growth, agency development, seminar participation, production goals, and recruiting quotas. Maintain accurate activity records, conduct frequent outreach, and collaborate with the recruiting team. The role is fully remote and requires strong communication, organization, follow-up, and computer skills.

Designs and delivers training programs for customer retention call-center representatives. Creates instructional materials, facilitates classroom and individual sessions, assesses training needs, monitors call quality, provides coaching, supports system testing, troubleshoots basic technical issues, and assists with call coverage and operational projects.

Deliver and implement Liberty National training systems across field agencies, schedule and conduct webinars/meetings, create training materials, mentor field supervisors/directors, monitor field performance, manage travel and expenses, and complete weekly field reports to drive adoption and efficiency.