Top Hybrid Customer Success & Experience Jobs in New York City, NY

As a Customer Support Advocate, you'll manage inquiries, provide customer support, resolve issues related to benefits, and enhance customer satisfaction while maintaining a positive experience.

Assist the Business Development team by analyzing data, conducting market research, developing reports, and collaborating with cross-functional teams to support growth strategies.

The Senior Solution Architect leads customer technical engagements, providing consulting, onboarding support, technical troubleshooting, and expertise for TransUnion's Global Fraud Solutions. This role involves developing integration manuals, enhancing processes, and supporting complex customer projects while mentoring teammates.

The Senior Customer Success Manager oversees key accounts, providing strategic guidance and mentoring to ensure client satisfaction and retention while collaborating across teams to resolve issues.

The Support Engineer 2 is responsible for product knowledge and technical support for Sales Representatives and customers, participates in product releases, assists in evaluating products, and provides problem resolution. Works collaboratively with the sales team and manages customer deployments and initiatives.

The Account Manager will manage relationships, oversee projects and governance, and drive new business opportunities for Mastercard's credit portfolio.

The role involves supporting luxury travel business development through event planning, B2B sponsorship strategies, and managing partnerships. Requires strong project management and relationship-building skills.

Manage relationships with international merchants, driving growth using Adyen's payment solutions, project management, and strategic consultation.

As an Executive Assistant, you will manage calendars, coordinate meetings, handle travel logistics, process expenses, and liaise with executive clients, ensuring a high standard of administrative support.

The Technical Account Manager oversees post-contract support for Cloudflare's enterprise customers, ensuring timely issue resolution and collaboration with technical teams to enhance customer satisfaction.