Top Operations & Support Jobs in New York City, NY

Provide high-touch administrative and operational support to ShipOS workstream leads: manage complex calendars, coordinate supplier engagements and travel, draft weekly updates, track onboarding/badging and expenses, plan events, and chase action items while working with government and external partners.

Execute and improve Legal team workflows, triage and route requests, coordinate approvals and documentation, track projects and metrics, and support legal systems and process innovation. The role partners cross-functionally to streamline operations, implement scalable processes, manage change, and improve efficiency. Candidates should bring operational experience, technical tooling and project management knowledge, strong data analysis skills, meticulous attention to detail, sound judgment, and the ability to manage multiple priorities.

The Site Reliability Operations Analyst ensures efficient deployment processes, manages projects, resolves issues, and fosters collaborative relationships with customers.

Incident Management Engineers are responsible for responding to, triaging, and coordinating the resolution of critical issues, ensuring stability and minimal customer impact. They collaborate with various teams, develop understanding of products, and improve incident response processes.

As a Support Engineer, you will provide high-level IT support, manage office hardware, conduct root cause analysis, and mentor team members for optimized performance.

As a Deployment Strategist, you'll analyze customer data, integrate it into workflows, train users, and collaborate with teams to improve decision-making and operational efficiency.

The Site Reliability Operations Analyst is responsible for streamlining workflows, managing projects, addressing issues proactively, and ensuring engineers can focus on technical problems.

The Administrative Business Partner provides essential administrative support, managing calendars, travel, expenses, and enhancing productivity through strategic communication and organization.