Top Cloud Operations & Support Jobs in New York City, NY

Own administration, optimization, and scalability of Salesforce and GTM systems supporting Sales, Marketing, Customer Success, and Revenue Operations. Design and implement declarative automations, manage security and integrations (Okta, SSO), support complex revenue processes, participate in M&A system integrations, and drive user adoption and operational efficiency.

The Commercial Lead will manage relationships with U.S. electric utilities to ensure power supply for AI infrastructure. Responsibilities include procurement, interconnection strategy, and regulatory coordination.

Provide technical support for employee endpoint devices (macOS, iOS, Chrome OS, Windows) and SaaS tools, onboard new hires, deploy and inventory hardware, troubleshoot tickets, support conference room UC, create documentation, participate in security and deployment projects, and join IT support on-call rotation.

Lead a team of 60-80 technology professionals to develop and implement integrated financial solutions, ensuring alignment with business objectives and enhancing user experience.

Lead global music partnership operations including rights landscape, content ingestion (DDEX), metadata and publishing clearance, compliance reporting, third‑party vendor management, CMS architecture, automation of workflows, resolving complex partner issues, and cross-functional coordination with Product, Engineering, Finance, and Legal to support music-based features.

The Revenue Operations Lead will architect and operate Alchemy's revenue engine, managing pipeline generation, forecasting, and performance tracking across Sales, Marketing, and Customer Success.

Perform facility maintenance, manage office supplies, conduct inspections, respond to emergencies, and assist with employee access and reception duties.

The role involves leading strategic initiatives, partnering with teams, conducting analyses, and communicating insights to improve operational processes at MongoDB.

Lead Partner Operations for Vercel's Partnerships function: own PRM and partner tech stack, implement partner program processes (deal registration, MDF, tiering), integrate partner flows with GTM systems and finance, run Marketplace operations, build reporting and KPIs, and partner with cross-functional stakeholders to drive partner-sourced revenue growth.

Manage lighting and grip equipment rental operations: process orders, maintain inventory and billing accuracy, source sub-rentals, support warehouse operations, communicate with customers and vendors, and ensure equipment testing, safety, and minimal downtime for film and television productions.

Lead GTM business operations for Commercial and Mid-market segments: set strategy, advise sales leaders, own planning/forecasting, run cross-functional strategic projects, generate analytics and AI-driven insights, hire and lead a high-performing team.

The Director of Digital Workplace & End User Services at Samsara leads the integration of AI into workflows, fosters a zero-touch operational model, and enhances user experience across a tech-enabled workforce.

Lead and scale onboarding programs for Sales, Customer Success, and Renewals teams, improving performance and ensuring new hires are productive.