Top Legal Tech Operations & Support Jobs in New York City, NY

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

Lead revenue systems at Eve, architecting the tech stack, implementing AI-powered workflows, ensuring data hygiene, and managing cross-functional projects to support growth.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

The Assistant will support the Business Development Department with administrative tasks, research, and managing proposals, documents, and schedules.

The role involves managing billing rates, coordinating with client accounting, providing analyses for management, and maintaining communication with partners and clients regarding billing arrangements.

You will manage calendars, travel logistics, and emails for leaders, coordinate meetings, support decision-making, and improve team operations.

The Support Operations Manager at Harvey will build scalable support systems, manage a team, and lead initiatives to improve operational efficiency and customer experience.

The Regional Operations Coordinator trains staff, conducts audits, resolves issues, and ensures compliance for the Workers' Compensation Department, focusing on performance and process improvement.

The IS Learning Manager leads technology training strategy, manages trainers, develops learning programs, and leverages Generative AI for instructional content across the firm.

The GTM Strategy & Ops will design and optimize growth systems, partner with leadership for strategic projects, and drive revenue initiatives.

The OIB Specialist coordinates inclusion initiatives, supports onboarding processes, develops content, manages data, and improves operational workflows.

The Project Specialist provides project coordination for Legal Support transformation initiatives, ensuring tasks are completed, deadlines are monitored, and documentation is maintained. Responsibilities include team collaboration, meeting facilitation, tracking progress, and developing presentations and reports.