Top Senior Level Operations & Support Jobs in New York City, NY

Manage strategic vendor and BPO relationships to ensure SLA and contractual compliance, drive performance improvements, and support BPO strategy, transformation, and cross-functional enablement. Track metrics, coordinate incident response, support contracts and commercial discussions, and develop dashboards and scorecards to improve transparency and governance.

Develop and implement learning strategies for Product Management, aligning them with business goals, stakeholder needs, and adult learning principles. Collaborate with cross-functional teams to enhance learning engagement and effectiveness.

The Business Operations Lead will drive alignment and execution by improving operating cadence, managing cross-functional initiatives, and operationalizing metrics while bringing structure to ambiguous problems.

The Senior Administrative Assistant manages schedules, organizes meetings, coordinates travel, prepares expense reports, and supports executives with administrative tasks while maintaining high customer service standards.

The District Manager oversees retail operations for 12 stores, ensuring customer service excellence, team development, and alignment with the Coach brand's standards. Responsible for sales goals, coaching management, and optimizing merchandise presentation.

The Operations Lead will optimize financial outcomes, translate operational needs into product requirements, drive new initiatives, develop scalable processes, and analyze operational data to define strategy in a high-growth environment.

The Senior Manager, Business Operations will lead strategic initiatives, drive decision-making processes, mentor a team, and partner with executives to shape business strategy and operational processes.

The Senior Manager of Supply Activation leads a team focused on optimizing programmatic strategies for publishers, driving revenue performance, and collaborating across departments to enhance marketplace dynamics.

The Director oversees SAP S/4HANA implementations, managing projects, resources, budgets, and risks while ensuring compliance and collaboration across finance and technical teams.

The role involves collaborating with sales and marketing, advising clients, delivering presentations, optimizing AI performance, and providing customer success support. Focused on leveraging technology in property management.