Top Senior Level Digital Media Operations & Support Jobs in New York City, NY

The Manager of RevOps & Automation will design and enhance systems for sales and customer success, focusing on process efficiency and data-driven insights to boost revenue and retention.

The Subrogation Team Manager leads and mentors a team of specialists, ensuring quality performance and client satisfaction in subrogation activities.

Lead revenue operations and analytics to ensure accurate reporting, scalable systems, and cross-functional execution. Build executive dashboards, drive revenue planning and forecasting, optimize CRM and reporting tools, manage sales compensation and GTM processes, and lead initiatives to improve conversion, reduce timelines, and support executive decision-making.

Lead architecture and implementation of complex HubSpot instances, design RevOps-aligned data schemas and native integrations, build lead scoring, attribution, reporting, and governance to optimize revenue operations.

Manage New York office operations and visitor experience, own vendor and building relationships, support coworking bookings, provide first-line IT troubleshooting, plan in-office events, and implement initiatives to improve workplace satisfaction and utilization across hubs.

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.

Lead and own ClickUp's technical support function: build and scale global teams, define KPIs, drive deep technical troubleshooting, partner with Product and Engineering on bug triage and incident response, and implement AI-powered workflows to improve resolution speed and quality while championing operational excellence and continuous improvement.

The Sr. Director of Business Operations manages the operating system for solutions delivery, focusing on cost transformation, governance, culture, vendor management, and global change.