Top Remote Artificial Intelligence Customer Success & Experience Jobs in New York City, NY

The Payer Engagement Account Director will drive payer opportunities, build relationships with payers, lead meetings, and collaborate cross-functionally to advance access to the company's cancer detection technology.

The role involves being a technical expert on the Moveworks platform, enabling partners to sell it effectively, creating technical training materials, and collaborating with teams for partner success.

As Engineering Manager I, you will lead a team of Developer Advocates, manage their performance, enhance their skills, and ensure effective collaboration across teams while producing high-quality technical content.

The Patient Engagement Specialist I engages with patients through outbound calls, schedules appointments, educates patients on services, and collaborates with healthcare professionals.

The Senior Customer Service Systems Manager designs and optimizes technology for operations, focusing on AI solutions to enhance customer experience and reduce costs.

The Head of Partnerships will establish a strategic partnerships function, focusing on expanding distribution through agency and tech partners, and should have a strong background in building measurable partnership programs.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

The Senior Field Account Manager will manage client relationships, resolve service issues, facilitate meetings and provide training for healthcare services.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.