Account Manager
- have 2–5 years of experience in B2B sales, account management and online marketing
- get your motivation from working very closely with customers
- are driven by growing your clients, and constantly looking for new market opportunities
- are a strong team player willing to constantly learn from and teach others
- have strong technical skills and are able to communicate about complex concepts clearly and efficiently
- have genuine interest and experience in online marketing and B2B sales
- have great communication and negotiation skills with proactive attitude to drive results
- have excellent social skills that allow you to build trust and close relationships
- have at least a Bachelor’s degree in business administration, sales or other relevant field
- are available and willing to travel to meet customers and are flexible with your schedule
- have fluent spoken and written English (it’s a plus if you have fluency also in other major languages that are relevant in our target markets)
- Manage and grow your own customers
- Work closely with customers to hone their online marketing strategy and to be able quickly resolve advertiser issues, including campaign performance and platform bugs
- Grow and manage your own pipeline and drive sales proactively
- Build, manage and develop strong relationships with our customers and Facebook
- Provide dedicated support, best practices, data insights, and product knowledge to create business solutions for customers
- Teach and train your customers to use the tool efficiently and keep them updated about its latest changes and newest features
- Take full ownership and responsibility of your own target market, segments and customers, and develop vertical expertise (e.g. e-commerce, travel, classified, mobile apps, etc)
- Develop and maintain excellent knowledge and skills for our tool and FB marketing in general so that you’re constantly able to solve customers’ problems
- Collaborate with customers and product development team to maintain the quick feedback loop, design new product features and to improve the interface
- Collaborate with the marketing team to create sales materials and case studies
- Constantly step out from your comfort zone to learn super fast in a quickly evolving industry
Recruiting process Smartly.io hires people that are extremely quick at learning new things because online marketing and Facebook as a platform evolve constantly with an incredibly fast pace. Our recruiting steps are designed to give you a realistic glimpse on some parts of the job, but also to test the ability and willingness to quickly learn and apply the fast-changing concepts of online advertising. The process is an opportunity for both you and us to investigate are we made for each other. We always want to find the most suitable position for each candidate, add points of more f2f between the process steps, and the specific role is discussed along the way. STEP 1 - Your first task is to do a homework assignment. Completing the homework requires learning the basics and even more challenging concepts of the Facebook advertising industry. STEP 2 - Facebook Advertising Concepts Interview & discussion about your passions and preferred role with your potential new teammates. STEP 3 - Sales demo simulation where you need to convince us to start trial with the Smartly.io tool. STEP 4 - Discussions with our management team. P.S. Learn more about us in our blog posts: Why Fly 89 Employees to Greece — the Futur.io Offsite and How We Hire Great Business Talent — or check out what our teammate Claudio thinks about working at Smartly.io!