Teams at Accor

Leads luxury sales growth from North America into Raffles properties worldwide. Develops luxury travel agency and consortia accounts, generates new business, manages account strategies, executes market plans, and drives room-night and revenue targets. Builds partnerships with global and property sales teams, leads client presentations and industry events, manages sales activities and budgets, and coaches sales leadership. The role requires extensive luxury hospitality sales experience, strong industry relationships, strategic thinking, and travel.

Leads regional People & Culture operations for Raffles and Fairmont, supporting office administration, onboarding, compliance, employee relations, engagement plans, performance reviews, talent reviews, HR metrics, field reviews, investigations, labor relations, benefits planning, hotel openings, and leadership onboarding. Provides guidance to hotel Talent & Culture leaders and general managers, manages action plans, supports global initiatives, and delivers presentations and policy education across the region.