Jobs at Altana

Leads product vision, strategy, and roadmap for Altana’s public-sector offerings spanning customs, border management, economic security, defense procurement, and supply-chain resilience. Oversees product teams and partners with engineering, design, data science, and government affairs to build AI-enabled workflows, policy tools, integrations, and trusted-trade capabilities for government customers across multiple jurisdictions.

Provide administrative support to the Growth leadership team by managing complex calendars, coordinating meetings and international travel, processing expenses, organizing events, and serving as a liaison with internal and external stakeholders. The role requires discretion, proactive problem-solving, strong organization, and support for multiple senior leaders. The Executive Assistant will also provide backup coverage for other administrative staff and work onsite at least three days per week in Brooklyn or Midtown Manhattan.

Own the roadmap for Altana’s LSP Platform, developing products for freight forwarders, customs brokers, carriers, and 3PLs. Define priorities, success metrics, and customer outcomes; conduct discovery and pilots; improve workflows for brokers and compliance teams; and partner with engineering, design, data science, and go-to-market teams. The role requires technical product management across APIs, integrations, data-intensive workflows, and AI-enabled experiences.

Leads the technical direction, architecture, and roadmap for agentic machine learning systems processing global trade data. Builds ingestion, document understanding, entity resolution, inference, evaluation, observability, and feedback systems. Adapts and post-trains LLMs, ships production AI agents, mentors engineers, sets technical standards, and partners with product, engineering, data science, and customers to deliver risk, compliance, and enforcement capabilities.

Lead the technical direction and development of production machine learning and agentic systems for global trade risk, compliance, and enforcement. Responsibilities include designing data-to-decision pipelines, adapting and post-training LLMs, building evaluation and observability systems, improving model performance, mentoring engineers, and partnering with product, customers, and cross-functional teams to ship AI capabilities.

Leads customer-centric software development from discovery through production adoption. Partners with customers, product, and design to identify needs, form hypotheses, prototype solutions, and ship AI-native products. Owns architecture, instrumentation, telemetry, and end-to-end outcomes while setting engineering standards, mentoring engineers, and guiding practical technical decisions. Requires cloud production experience, incremental delivery from proof of concept to production, strong communication, and experience leading engineers on complex projects.

Staff Software Engineer leading customer-centric, AI-native product development from discovery through production and adoption. Responsibilities include partnering with customers, product, and design; forming and testing product hypotheses; building new product surfaces; designing scalable architectures; using LLMs, agents, retrieval, and evaluation tooling; instrumenting outcomes; setting technical standards; mentoring engineers; and driving iterative delivery.

Leads and grows an engineering team while contributing production code, partnering with product and design, and delivering customer-focused software. Responsibilities include hiring, coaching, performance management, planning, incident response, on-call operations, cost management, engineering metrics, and building AI-native systems using LLMs, agents, evaluations, and retrieval. The manager owns team commitments, system reliability, security, technical quality, and customer value.

Leads platform architecture across AWS and Azure, commercial, regulated, and sovereign environments. Owns reference architecture, Kubernetes, infrastructure as code, GitOps, provisioning, security integration, and release engineering standards. Drives cross-organizational technical decisions, prototypes complex platform components, partners with product, finance, security, and compliance teams, mentors engineers, and influences architecture adoption through design reviews and RFCs.

Lead technical pre-sales for logistics, customs brokerage, and trade customers. Run product demonstrations, design solutions, map operational workflows, explain architecture and integration patterns, and support deals through signature. Partner with Sales, Product, Engineering, and Implementation while translating customer needs into product input. The role requires expertise in APIs, EDI, data modeling, and complex enterprise workflows, with opportunities to prototype using AI tools, notebooks, or low-code platforms.

Supports Technical Account Managers serving logistics customers by coordinating onboarding, tracking deliverables, analyzing usage data, preparing customer materials and business reviews, coordinating with product and engineering teams, documenting feedback, and managing account follow-ups. The role develops customer operations, data analysis, communication, and product knowledge skills, with a path toward Technical Account Management.

Manage strategic logistics accounts by driving onboarding, platform adoption, customer value, stakeholder alignment, and account growth. Lead customer calls and Quarterly Business Reviews, analyze usage and outcomes, communicate product feedback, and collaborate with product, implementation engineering, and account executive teams. Identify expansion opportunities and support upselling and cross-selling while serving as the primary day-to-day customer relationship manager.

Lead Altana’s Policy & National Security public-sector business globally. Own revenue growth, sales pipeline, forecasting, agency relationships, partner strategy, and complex government pursuits. Shape opportunities with senior stakeholders, guide contracting strategies, coordinate cross-functional teams, and translate policy, budget, and agency signals into product and company strategy. The role requires deep public-sector sales leadership, government procurement expertise, strong networks, and eligibility to obtain and hold a U.S. security clearance.

Lead a distributed cloud engineering team responsible for regulated and sovereign AWS and Azure environments. Own platform architecture, infrastructure as code, Kubernetes, release tooling, accreditation readiness, security controls, reliability, operational practices, cost management, and customer-facing technical engagements. Standardize environment deployments, maintain compliance and SLAs, and provide hands-on technical leadership. Manage hiring, performance, career development, planning, incident response, and cross-functional coordination across engineering, security, compliance, implementation, and product teams.

The Account Executive will drive enterprise software sales to logistics service providers, including prospecting, relationship building, sales-cycle management, forecasting, and pipeline development. Responsibilities include managing logistics accounts, selling across IT, procurement, transportation, and supply chain functions, gathering customer feedback, and partnering with product, marketing, and account management teams. The role requires travel, strong presentation skills, logistics industry knowledge, and a proven $1M+ annual quota track record.

Own the full enterprise SaaS sales cycle, from prospecting and executive engagement through closing six- and seven-figure deals. Build account strategies, develop pipeline, and advise procurement, supply chain, sustainability, and compliance leaders. Apply supply chain consulting expertise to map customer challenges to Altana’s AI-powered platform. Partner with sales engineers on demonstrations and collaborate with account management and implementation teams to support successful handoffs and account growth.

Leads and grows an enterprise Sales Engineering team while owning technical sales processes, discovery, demos, proof-of-value methodology, customer value realization, and field-to-product feedback. The role requires enterprise pre-sales expertise, hands-on implementation experience, technical architecture knowledge, AI-enabled sales practices, and the ability to engage both technical and executive stakeholders. Travel to customer meetings and workshops is expected 25–50% of the time.

Design, develop, deploy, and maintain scalable customer-facing software, APIs, workflows, and data-driven services. Define technical requirements, create implementation plans, automate and test releases, review code and architecture, and drive technical decisions. The role includes mentoring engineers, identifying technical gaps, maintaining engineering excellence, and serving as a product-domain expert while collaborating with product managers, data scientists, team leads, and managers.

Serve as Finance Business Partner for Technology, owning forecasts, variance reporting, financial modeling, headcount planning, cloud and AI spend management, procurement, vendor contracts, and board-level scorecards. Translate technical spending into GAAP-compliant accounting entries and executive narratives. Partner with engineering, product, accounting, and senior leadership to improve budget accountability, SaaS efficiency, investment decisions, and ROI visibility across technology teams.

As the Head of Product Design at Altana, you will lead the creation of an agent-first design organization and a comprehensive design system, ensuring its integration into complex digital workflows while influencing product strategy and fostering collaboration across teams.