Teams at Amplemarket

Serve as the primary customer contact through email, chat, and video calls, resolving product and technical questions. Troubleshoot workflows, escalate issues, report customer insights, improve support processes, create documentation, identify recurring trends, and support new feature rollouts. The role requires clear communication, problem-solving, initiative, and familiarity with support or CRM tools in a fast-growing B2B SaaS environment.

The Engineering Manager will lead and mentor engineers, plan sprints, recruit team members, and oversee engineering productivity, contributing to greenfield projects and guiding technical direction.

The Outbound Account Executive will manage the full sales cycle, from prospecting to closing. Responsibilities include building a healthy pipeline, conducting discovery and demos, negotiating deals, and maintaining CRM hygiene.