BigTime Software, Inc.

HQ
Chicago
Total Offices: 3
175 Total Employees
Year Founded: 2002

BigTime Software, Inc. Leadership & Management

Updated on August 31, 2026

BigTime Software, Inc. Employee Perspectives

Three of our four ERGs are led by top executives, fostering support from the top down. Despite their busy schedules, they actively sponsor ERG programming, open their networks, and organize events.

Ishani Kejriwal
Ishani Kejriwal, Learning and Development Specialist

BigTime Software, Inc. Employee Reviews

I began here as a BDR on our Sales Team straight out of college. Within my first 6 months, I realized I loved working directly with our current customers so my managers helped me create an IDP plan to help me attain the goals I needed to in order to move into a customer-facing role. This plan helped me achieve my current role, which I love!

Employee Image
Faith, Customer Success Manager
Faith, Customer Success Manager

What People Are Saying About BigTime Software, Inc.

  • Strategic Vision & Planning: Leadership articulates an AI-first, one‑platform strategy and reinforces it via a public AI roadmap for domain agents, a portfolio rebrand to BigTime Enterprise PSA, and a staged “Platform Evolution.” This coherence ties day‑to‑day product changes to a broader multi‑phase direction.
  • Open & Transparent Communication: Public materials outline roadmap stages (“Available/In Progress/Next/Later”), rollout waves, and the rationale for brand consolidation, making direction visible externally. Executive hires and shipped features are explicitly linked to the AI+PSA narrative, signaling how org choices support the plan.
  • Strong Execution: Shipped capabilities such as the Enterprise BI Agent, unified navigation/staff management, and a steady release cadence demonstrate delivery against stated priorities. GA and early‑access notices alongside phased rollouts indicate disciplined follow‑through.

BigTime Software, Inc.'s Benefits

Hosts in-person all-hands meetings

We have a company wide meeting in Chicago once a month to ensure that all of our employees, across our different locations, are alligned on everything going on at BigTime

Hosts in-person revenue kickoff meetings

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility