Bilt Mission, Purpose & Impact

Tell us about Bilt’s mission. How does that mission influence the company culture, and did it impact your decision to join the team?

Bilt’s mission is simple: to help people love where they live. We believe you should be rewarded for the 80 percent of your spend that happens in and around your home, from paying rent to dining in your neighborhood. When we build the ecosystem right, everyone wins — our members, our Alliance partners and our merchants.

That mission shapes our culture in a very real way. We aren’t building a product for a distant audience; we are our own best test group. Most of us are renters and city dwellers ourselves, so every feature or benefit we create feels like we’re building for a friend. It creates a culture of ownership and pride, where every idea on the table has the potential to shape the daily lives of millions. It was a major reason I joined the team. The mission combines ambition with authenticity. We’re not just innovating for growth’s sake; we’re building something we’d personally use and love. That alignment made the decision to join Bilt an easy one.

From your perspective, how does your work connect to the overall company mission?

My goal is to make sure people love their jobs at Bilt and feel both challenged and fulfilled in them. I draw inspiration directly from our product. Just like Bilt members enjoy an exclusive rewards ecosystem, I see our employee experience as building a kind of “membership club” for some of the most ambitious and innovative people in New York City.

If I do my job right, the person sitting next to you becomes your biggest motivator. Ambitious people need other ambitious people to push them further, and our culture of ownership and high performance reflects that. For example, we’ve designed our compensation philosophy to reward ownership and impact rather than titles. Whether you’re a manager or an expert, your growth is defined by what you build and contribute, not by climbing a traditional ladder. That principle ties directly back to our mission of helping people love where they live, because our team has to love where they work first.

What advice would you give a jobseeker hoping to join Bilt?

Come ready to do the best work of your career. Bilt is a place for builders, people who thrive on solving hard problems and turning ambitious ideas into reality. The most successful people here focus on simple, iterative progress and don’t wait for a perfect roadmap to get started. And just as important, know that only half your job is written down on the page. The other half hasn’t been discovered yet. Our culture rewards curiosity, ownership and the ability to see opportunities others might miss. If that excites you, you’ll feel right at home at Bilt.