Jobs at BlackHawk Data, LLC

Design, implement, configure, and maintain Fortinet security solutions, including firewalls, VPNs, IDS/IPS, and endpoint security. Monitor systems, respond to incidents, troubleshoot client issues, document configurations and security metrics, deliver training, and ensure compliance with security best practices. The role involves onsite client work in the NYC metro area, collaboration with internal teams, and occasional evening or weekend work.

Supports Account Executives by managing client relationships, coordinating quotes and orders, onboarding customers, resolving issues, and collaborating with purchasing, finance, engineering, project management, and vendor partners. The role maintains pricing and discounts, supports account growth, participates in sales and pipeline meetings, and ensures timely delivery and customer satisfaction. It is a hybrid, full-time position in New York City with opportunities for commission-based growth.

Lead customer-facing pre-sales architecture for complex cybersecurity, networking, SASE, Zero Trust, cloud, and managed services opportunities. Conduct discovery workshops, design solutions, create architecture documents, bills of materials, SOWs, RFP responses, business cases, and proof-of-concept demonstrations. Partner with sales, vendors, and delivery teams to structure profitable recurring services engagements, support executive briefings, mentor junior architects, and shape the company’s technology portfolio.

The Account Executive will acquire new customers and expand existing accounts within an assigned territory or vertical. Responsibilities include meeting sales quotas, researching prospects, cold calling, developing executive and manufacturer relationships, communicating technology solutions, using CRM and prospecting tools, forecasting sales, and collaborating on solution development. The role requires solution-based technology sales experience, direct end-user account management, strong communication and negotiation skills, and reliable transportation.

Implement, maintain, monitor, and troubleshoot network infrastructure across client environments. Configure routers, switches, firewalls, VPNs, and routing protocols; resolve Layer 2/3 connectivity issues; perform root cause analysis, maintenance, patching, and security updates. Maintain network documentation and collaborate with engineering, support, project teams, and clients. Travel to customer sites throughout the NYC metro region and transport equipment as needed.