Teams at Braze

Coordinate web marketing workstreams across SEO/AEO, CRO, and quarterly launches. Facilitate meetings, maintain agendas and action tracking, manage backlogs, publish stakeholder updates, monitor roadmaps, escalate blockers, and follow up across teams. Support launch coordination by tracking owners, dates, dependencies, and alignment with Business Operations. The role requires strong communication, organization, project tracking, and cross-functional influence without formal authority.

Leads the architecture, governance, and optimization of Salesforce and the broader go-to-market technology stack. Builds data cleansing, enrichment, automation, AI, reporting, and account-sourcing workflows; manages tools and integrations; improves sales processes; leads UAT, documentation, training, and data projects; and serves as the technical advisor for sales operations stakeholders.

Own the vision, strategy, and roadmap for Braze’s Intelligence products, including AI-powered optimization, recommendations, and decisioning. Partner with engineering and design to improve model quality, reliability, customer uplift, adoption, and retention. Define success metrics, make AI transparent and trustworthy, monitor competitive trends, lead product launches, and align internal and external stakeholders. The role requires strong product judgment, communication, cross-functional leadership, and experience translating complex algorithms into simple marketer experiences.