Hello, we're Catalyst Software

Catalyst is the world’s most intuitive Customer Success Platform. We integrate with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can now easily prevent churn, increase product adoption, and align every stakeholder on a unified workflow to manage customers throughout their journey.

Why Work with Us?

We're a diverse group of designers, developers, and problem solvers who are committed to creating an environment in which all of our employees excel. If you are looking for the opportunity to have a significant impact, we'd love to meet you! Proud to be certified as a Great Place to Work!: https://www.greatplacetowork.com/certified-company/7022980

An Insider's view of Catalyst Software

How would you describe the company’s work-life balance?

We believe that people do their best work when they are able to maintain a healthy work-life balance - and we actually practice what we preach! We offer flexible working hours, generous parental leave and unlimited PTO, and have provided all employees with dedicated resources to ensure that they're taking care of their mental health as well.

Jessica

Head of People & Places

What's the biggest problem your team is solving?

It is arguably more important than ever for organizations to focus on retaining and growing existing business. Catalyst provides an intuitive, powerful solution that enables that. I love that we’re not just helping organizations to manage their business, but also empowering them to engage with their customers on a more meaningful level.

Tim

Senior Account Executive

How has your career grown since starting at the company?

As a product-centric seller, I focused most of my onboarding on becoming a platform expert. Once I started selling, my demos were hyper-customized to each prospect’s KPIs. The exec team noticed my passionate, creative approach to building tailored demos, which ultimately led to my transition from Sr. AE to Catalyst’s first Implementation Engineer.

Joe

Implementation Engineer

How do you make yourself accessible to the rest of the team?

It’s most likely very similar to everyone else: 1:1s, Slack direct messages, Slack channels, and scheduled meetings. But what’s most important is always providing undivided attention when someone asks for time and following through on action items. If you don’t build that trust with your team, no amount of “open time” is meaningful.

Cliff

Head of Product

How do you collaborate with other teams in the company?

I love working for an org in which all cross-functional stakeholders recognize the importance of recruitment - every hire is viewed as crucial! Members of each interview team invest a ton of time into ensuring that all candidates have an exceptional interview experience. They also dedicate significant energy into making holistic hiring decisions.

Brooke

Talent Acquisition Lead

Where we are

Catalyst is conveniently located in the heart of Chelsea, and is surrounded by diverse restaurants, bars and after-work spots.

Perks + Benefits

Culture
Friends outside of work
Friends outside of work
Eat lunch together
Eat lunch together
Intracompany committees
Intracompany committees
Daily stand up
Daily stand up
Diversity
Highly diverse management team
Highly diverse management team
Unconscious bias training
Unconscious bias training
Mean gender pay gap below 10%
Mean gender pay gap below 10%
Health Insurance & Wellness
Dental Benefits
Dental Benefits
Vision Benefits
Vision Benefits
Health Insurance Benefits
Health Insurance Benefits
Child Care & Parental Leave
Generous Parental Leave
Generous Parental Leave
Flexible Work Schedule
Flexible Work Schedule
Remote Work Program
Remote Work Program
Return-to-work program post parental leave
Return-to-work program post parental leave
Vacation & Time Off
Unlimited Vacation Policy
Unlimited Vacation Policy
Paid Holidays
Paid Holidays
Perks & Discounts
Beer on Tap
Beer on Tap
Casual Dress
Casual Dress
Commuter Benefits
Commuter Benefits
Company Outings
Company Outings
Professional Development
Job Training & Conferences
Job Training & Conferences
Lunch and learns
Lunch and learns
Cross functional training encouraged
Cross functional training encouraged
Promote from within
Promote from within
Jobs at Catalyst Software4 open jobs
All Jobs
Dev + Engineer
Operations
Developer
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypescriptLanguages
    • Ruby on RailsFrameworks
    • VueFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • ElasticsearchDatabases
    • MixpanelAnalytics
    • FullStoryAnalytics
    • SegmentAnalytics
    • IntercomAnalytics
    • InVisionDesign
    • SketchDesign
    • ZeplinDesign
    • AsanaManagement
    • NotionManagement

Our funding history

  • $15M in Funding
    Investors: Accel
  • $2.4M in Funding
    Investors: True Ventures
  • $25M in Funding
    Investors: Spark Capital
  • $3M in Funding
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