What's It Like to Work at Charlie Health in New York?

Key Insight for Candidates

• Mission & Purpose: Colleagues in New York are often drawn to the youth-focused, high-acuity mission and the ability to contribute to measurable client outcomes in a virtual IOP model. Feedback suggests the work feels meaningful because it expands access to intensive care.
• Learning & Development: For New York-based clinicians, structured training, supervision toward licensure, and support for cross-licensure are seen as concrete development benefits in a remote setting. Feedback suggests exposure to high-acuity cases and multidisciplinary teamwork accelerates growth.
• Team Support: New York teammates in the remote model frequently collaborate across therapy, psychiatry, admissions, and outreach, which can feel collegial and supportive. Feedback suggests regular case coordination and modern tooling help people feel connected despite being distributed.

• Workload & Burnout: In the New York cohort, the combination of high-acuity caseloads, documentation volume, and metric/KPI pressure is described as taxing. Clinicians also cite afternoon/evening-heavy scheduling needs as a recurring strain in a virtual IOP.
• Change Fatigue: New York staff operating in a fast-growing environment report frequent policy shifts, evolving processes, and reorg-style changes that require constant adjustment. This pace can make onboarding and day-to-day coordination feel disorganized.
• Job Insecurity: New York employees have noted sporadic layoffs and shifting expectations that raise concerns about stability, particularly in some nonclinical functions. Accounts of sudden changes to role structure or contract terms further contribute to uncertainty.