Jobs at Chubb

Supports the global ServiceNow HR product by gathering requirements, configuring HR services and workflows, coordinating testing and releases, supporting integrations, building reports and dashboards, designing HR processes, and training users. The role partners with HR stakeholders and technology teams to optimize HR service delivery, maintain knowledge resources, and contribute to project planning and ongoing platform support.

Leads investor relations strategy and engagement, including shareholder and market analysis, earnings materials, investor presentations, press releases, disclosure compliance, meetings, website updates, investor inquiries, vendor management, budgeting, and departmental administration. Partners with Finance, Legal, and Corporate Communications to ensure accurate, timely, and compliant market communications.

Lead strategy, sales and marketing for ESIS Specialty Claims; build and manage national specialty sales team; drive new business from programs, MGAs/MGUs, captives and brokers; collaborate with claims and account teams; develop products, pricing, and metrics; represent ESIS externally and ensure achievement of sales targets.

Own the vision, roadmap, and backlog for claims technology capabilities. Translate business strategy and process discoveries into prioritized requirements, user stories, and acceptance criteria. Coordinate stakeholders, business owners, data, AI, and IT teams through design, development, testing, deployment, and monitoring. Lead Agile ceremonies, change management, documentation, operational transformation, and continuous improvement while using data and AI tools to improve product delivery and customer experience.

Leads national sales and business development for integrated absence, leave, and disability solutions. Builds broker, consultant, and prospective client relationships; manages pipelines, territory strategies, RFPs, presentations, negotiations, pricing, and client implementations. Advises prospects on FMLA, ADA, disability, and state leave programs while partnering with internal operations and clinical teams. Requires industry expertise, strong sales performance, relationship-building skills, analytical ability, and travel up to 50%.

Leads Chubb’s Special Investigations Unit Major Case Unit, overseeing complex organized insurance fraud investigations, investigative strategy, staff management, case quality, analytics, stakeholder collaboration, process improvement, and compliance. The role directs investigators and analysts, monitors investigative performance, provides coaching and development, tracks fraud trends and legislative changes, and represents the unit with law enforcement, legal teams, industry organizations, and other stakeholders. Occasional travel is required.

Leads Chubb’s Major Accounts segment in the New York Region by developing sales, retention, and acquisition strategies; managing key client and broker relationships; coordinating cross-line proposals; driving profitable negotiations; supporting underwriters; monitoring segment performance; and overseeing client executive and advisory board programs. The role requires up to 50% regional travel and extensive collaboration with internal and external stakeholders.

Manage the commercial automobile insurance portfolio by analyzing claims, pricing, underwriting, and market data to identify loss drivers and performance opportunities. Develop portfolio monitoring requirements, underwriting rules, and strategic recommendations supporting profitable growth. Partner with underwriting, product, pricing, actuarial, claims, analytics, and catastrophe teams to evaluate initiatives, optimize strategies, and communicate results. Conduct segment, competitor, and market analyses while advancing analytics-driven underwriting digitization.

Support planning, research, coordination, and analysis for community-scale climate resilience initiatives. Conduct cost-benefit and catastrophe model–informed analysis, engage stakeholders, track project milestones, develop metrics, reports, case studies, and outreach materials to advance resilient projects and inform investment decisions.

Conduct equipment breakdown risk evaluations, boiler and pressure vessel inspections, claims investigations, loss estimates, and risk improvement assessments. Identify hazardous conditions, evaluate controls and maintenance programs, recommend corrective actions, and prepare reports supporting underwriting and premium decisions. Build relationships with underwriters, claims teams, agents, and customers while managing a regional territory, delivering consultations and safety presentations, and traveling to field locations.

Lead end-to-end design and delivery of a global claims transformation initiative, translating business needs into technical requirements, coordinating cross-functional teams, managing project plans, risks, budgets, and change adoption, and driving continuous improvement and automation across international claims operations.

Build predictive and cohort models supporting underwriting and marketing. Source, evaluate, combine, and analyze internal and external data; develop analytical datasets and solutions; implement and monitor models in production; communicate insights to business partners; document methodologies and results; and support statistical analysis requests. May supervise 1–2 analysts and provide guidance on cohort modeling and related analytics techniques.

Senior claims representative responsible for coverage determinations, investigations, liability apportionment, subrogation/recovery, reserves within authority, client reporting, coordination with defense counsel, Medicare reporting, and ensuring regulatory and company compliance while meeting performance goals.

Leads global transformation initiatives from problem definition through delivery and value realization. The role aligns cross-functional business and technology teams to an integrated roadmap, resolves dependencies and blockers, monitors delivery confidence, escalates risks, and ensures outcomes remain connected to strategic priorities. It also drives cross-geography coherence, change management, communications, leadership transparency, and sustained frontline adoption.

Lead and embed within cross-functional business and technology teams to translate priorities into clear problem statements, drive execution of global transformation initiatives, prevent duplication, escalate risks, clear blockers, ensure cross-geography alignment, and deliver measurable business outcomes and adoption through hands-on program leadership, change management, and transparent reporting.

The VP, Global Transformation Programs will lead technology and operational transformations, driving execution across initiatives, managing governance, and ensuring alignment with business priorities and strategic goals.

Lead media relations and earned-media strategy, draft press materials, prepare executives for interviews, manage global media monitoring and measurement, apply AI/LLM-driven analytics, and coordinate cross-functional communications.

Drive execution of cross-functional transformation initiatives by embedding with business and technology teams, running governance and squad stand-ups, producing upward reporting, managing risks and issues, coordinating deployment readiness (UAT, go-live, adoption), tracking milestones and benefits, and aligning work to the integrated transformation roadmap.

Manage, investigate, and resolve workers' compensation subrogation recovery files to meet recovery and revenue goals. Conduct liability investigations, negotiate settlements, manage litigation and counsel, maintain high-quality file handling and billing, meet indexing and diary targets, complete timely referrals, and provide client-facing status updates, training, and collaboration with internal teams, Account Executives, and claim staff to support timely closures and recovery outcomes.

The Global Head Insurance Learning develops training strategies, manages programs for underwriters and claims adjusters, and collaborates with stakeholders to enhance learning outcomes at Chubb.