Jobs at Cooley

The Product Support Engineer addresses complex technical issues, collaborates cross-functionally, and enhances product stability through diagnostics and improvements. Responsibilities include triaging issues, validating fixes, and supporting product teams.

Provide first-level support and product management for online services: track change requests and budgets, onboard and support users, coordinate with internal and third-party developers, capture user feedback to inform product decisions, create project documentation and training materials, and help implement customer success initiatives.

The Legal Support Specialist provides specialized administrative support to attorneys and paralegals, manages documents, schedules meetings, and maintains records, while ensuring compliance with legal procedures.

The Lateral Recruiting Coordinator coordinates interview logistics, maintains applicant tracking, and supports integration of new lateral hires in a law firm setting.

The AI Solutions Engineer will lead automation initiatives, develop workflows, and integrate AI processes in collaboration with teams across the firm. Responsibilities include building prototypes, managing legal workflows, and ensuring content accuracy.

The Senior Technology Site Reliability Engineer is responsible for maintaining and optimizing infrastructure and applications, ensuring reliability and performance while automating processes and collaborating with teams.

The Senior Datacenter and Cloud Engineer manages datacenters, analyzes system performance, and collaborates with teams on infrastructure projects, ensuring optimal functionality.

The Senior Manager of Digital Experience - Email defines email marketing strategy, oversees operations, manages a team, and optimizes campaigns through data analysis to enhance client engagement.

The Senior QA Software Engineer ensures software quality through automated and manual testing, focusing on automation frameworks establishment and enhancing software quality standards.

The Communications Specialist will manage firm rankings and awards submissions, draft promotional content, conduct research, and provide support for internal communications and project management.

The Fund Formation Senior Paralegal supports attorneys with fund formation tasks, conducts due diligence, prepares legal documents, and ensures SEC compliance.

The IP Patent Prosecution Specialist is responsible for quality control of IDS filings, coordinating review processes, managing client patent portfolios, conducting patent searches, and supporting various patent prosecution tasks.

The Senior Manager of Digital Experience - Web leads the strategy and performance of web properties, manages CMS, oversees UX/UI teams, ensures platform quality, and optimizes client journeys through analytics and collaboration with marketing.

The Corporate Paralegal will assist in corporate maintenance, coordinate closings, draft filings, perform due diligence, and provide training to junior staff.

The Legal Process Engineer analyzes and redesigns legal workflows, incorporates technology and AI solutions, and collaborates with practitioners and technical teams to improve legal processes.

Process lateral attorney, paralegal, and staff candidate submissions for completeness; generate and enter search terms and conflict reports in the conflicts database (IntApp Open); maintain candidate logs and firm filing; respond to applicant inquiries; support Conflicts Analysts and leadership by producing accurate, concise reports for conflicts clearance.

Lead enterprise campaign strategy and journey architecture, translating BU objectives into omnichannel, personalized, outcome-driven campaigns. Manage campaign governance, real-time optimization, MarTech roadmap input, cross-channel collaboration, and supervise direct reports to drive measurable business outcomes.

Provide attorney-level guidance to drive legal technology adoption across practice groups, develop playbooks, run pilots and change management, collaborate with leadership to prioritize initiatives, and support practice-specific resource and automation efforts to improve legal service delivery.

Coordinate and support IP Operations projects and practice needs: manage USPTO access accounts, maintain intranet pages, organize meetings/training, maintain data in Excel/SharePoint/PowerBI, assist with invoice/vendor issues, support IP Leadership project processes, and provide administrative support to the Director of IP Services.

The Knowledge Management Attorney will enhance legal services through document automation and collaborate closely with engineers and attorneys to ensure efficient processes and compliance.