Davis Polk & Wardwell LLP Benefits Overview

Provides first- and second-level technical support to law firm users through phone, email, and walk-in channels. Resolves and escalates tickets, maintains user communication, participates in hardware and software rollouts, and supports testing, upgrades, and remote offices. The role requires strong knowledge of Microsoft, desktop, mobile, printing, collaboration, and legal technology tools, along with customer service, analytical, communication, teamwork, and scheduling skills.

Lead pro bono litigation matters involving criminal justice, civil rights, policy research, and impact litigation. Supervise attorney teams, coordinate with legal service organizations, develop clinic and training programs, support associate development, promote firmwide pro bono engagement, publish informational materials, and track case outcomes across multiple offices. Requires substantial courtroom experience, leadership of large-scale litigation teams, and commitment to underserved communities.

The Senior Paralegal, Tax supports tax attorneys and the Practice Support Lawyer through tax legislation monitoring, IRS form preparation and submissions, EIN assistance, legislative and regulatory research, IRS communications, legal database searches, authority retrieval, citation checking, shepardizing, proofreading, and binder preparation.