What's It Like to Work at Electric in New York?

Key Insight for Candidates

• Mission & Purpose: Work in the New York HQ centers on simplifying and securing SMB IT, a concrete problem that gives day-to-day efforts a clear sense of impact. Colleagues in New York are often described as focused on practical, results-oriented outcomes tied to onboarding/offboarding, device management, and security.
• Benefits & Perks: Benefits in the New York office are presented as comprehensive, with remote-friendly flexibility, flexible PTO, and robust health and family benefits. Feedback suggests these offerings contribute to a lifestyle-positive setup for New York-based employees.
• Learning & Development: Roles in New York tend to expose people to modern IT tooling and cross-functional collaboration, creating a steep, resume-ready learning curve. Teams in the HQ often gain breadth across MDM, identity, and security stacks, accelerating practical skill growth.

• Workload & Burnout: Frontline roles in New York can face high ticket throughput, real-time SLAs, and frequent context switching. Scheduling spikes around escalations or end-of-period pushes can add after-hours pressure.
• Job Insecurity: Teams in New York have navigated company-wide layoff cycles and restructuring in recent years, creating uncertainty. This history has made stability a consideration for HQ-based employees.
• Change Fatigue: The New York office operates in a growth-stage cadence where priorities, processes, and org structures evolve quickly. Colleagues often need to adapt to shifting targets and new operating rhythms.