Jobs at Electric
16

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All Jobs
Design + UX
Dev + Engineer
Marketing
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Customer Success Manager

Electric
Remote
1 day ago
+30
As a Customer Success Manager at Electric, you’ll be in charge of establishing positive and productive rapport with our customers, working with our internal teams to develop repeatable processes, and own a book of business that will grow substantially over time. This is a phenomenal opportunity to take on business-critical responsibilities for a fast-growing NYC startup!

SEO Manager

Electric
Remote
2 days ago
+30
Electric is a Series B startup backed by Bessemer Venture Partners, GGV Capital, Primary Venture Partners, 01 Advisors and led by a team of seasoned entrepreneurs, operators, and technologists. With software forming the foundation of every office, Electric is the world’s first all-in-one, modern IT support solution that can truly meet the needs of growing businesses. Through a chat interface, personalized service, and flat-rate pricing we keep

Technical Customer Success Manager

Electric
Remote
4 days ago
+30
As a Customer Success Manager at Electric, you’ll be in charge of establishing positive and productive rapport with our customers, working with our internal teams to develop repeatable processes, and own a book of business that will grow substantially over time. This is a phenomenal opportunity to take on business-critical responsibilities for a fast-growing NYC startup!

Sr. Product Manager

Electric
Greater NYC Area
4 days ago
+30
(Remote position) Electric is a Series B startup backed by Bessemer Venture Partners, GGV Capital, Primary Venture Partners, 01 Advisors and led by a team of seasoned entrepreneurs, operators, and technologists. With software forming the foundation of every office, Electric is the world’s first all-in-one, modern IT support solution that can truly meet the needs of growing businesses. Through a chat interface, personalized service, and flat-rate

Level 2 Service Desk Technician

Electric
Remote
5 days ago
+30
We are seeking a Troubleshooter to join our Customer Success team. This position will provide level 2 support to Electric’s customers while maintaining excellent communication, technical support, and main level ticket tracking in an efficient and effective manner. If you have strong troubleshooting experience along with great customer service, apply today!

Senior Customer Success Manager

Electric
Remote
6 days ago
+30
As a Senior Customer Success Manager at Electric, you will work closely with our largest customers to understand how they work, their business challenges and engage using a consultative approach that positions you and Electric as the preferred long-term strategic partner.  Our Customer Success team works with a variety of customers to ensure they adopt Electric widely and continuously gain business value from our products and services. This is a phenomenal opportunity to take on business-critical responsibilities for a fast-growing NYC startup!

Paid Media Manager

Electric
Remote
1 week ago
+30
As the Paid Media Manager at Electric, you will plan, manage, and execute multi-channel campaigns across paid search (Google Ads), display media (Google Display Network), paid social (LinkedIn, Facebook, Twitter), affiliate partners, and more. You will create innovative, strategic, and effective paid media programs, with the goal of generating the highest Return on Investment.  Reporting to the Director of Growth, you will work closely with internal stakeholders and external partners (including a PPC agency) to develop reporting and uncover actionable insights to fuel future investments. You are both creative - ideating A/B tests and writing punchy copy - and analytical - managing budgets and creating pivot tables. Most importantly, you’re a smart, analytical, gritty colleague who is excited about investing in paid media to drive pipeline and bookings for a rapidly growing company.

Product Operations Manager

Electric
Remote
1 week ago
+30
The Product Operations Manager will be accountable for partnering with Engineering, Sales, Marketing, Customer Operations, Operations, and other key business groups to efficiently negotiate prospective product opportunities- across forecasting, impact analysis, resourcing, costs, and timing.  They will manage the overall roadmap and planning process and will also closely collaborate with product management to ensure the seamless delivery of new features and platform advancements including creating relevant documentation and training processes to inform impacted business units, as well as analytics frameworks for standardizing how we measure and report on impact.

Backend Engineer

Electric
Greater NYC Area
1 week ago
+30
Lead a team of engineers by setting expectations and goals, providing guidance and actionable feedback. Support your team’s growth and career development goals through active mentorship and coaching. Own, commit and drive accountability for your team’s roadmap and milestones. Align with the rest of the engineering management team and implement effective engineering processes and policies. Anticipate, identify and clear roadblocks for the team. Provide clear direction and effective decision making where necessary. Represent the team to product & engineering groups internally and externally. Build a diverse team while fostering a collaborative and inclusive environment.

IT Solutions Specialist

Electric
Remote
1 week ago
+30
We are seeking an IT Solutions Specialist to join the Professional Services team here at Electric. The candidate in this role must have a passion for providing IT solutions, increasing client satisfaction, resolving complex technical problems, and empowering other teams throughout our organization. You will work directly with our customers to provide recommendations and quotes for IT upgrades that benefit their organization as a whole. This position requires a combination of both critical thinking and customer service responsibilities. 

Sales Development Representative

Electric
Remote
2 weeks ago
+30
Are you seeking a career that allows you to develop in one of the world’s fastest-growing companies? And to have tremendous impact on that growth? Electric is looking for high ­energy, driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our team as a Sales Development Representative. The SDR team team is the first point of contact for our prospects, establishing and managing relationships with key real estate players in the local region. You will be the first impression for the entire company and a driving force behind Electric’s expansion.

IT Systems Engineer

Electric
Remote
2 weeks ago
+30
Electric is seeking a skilled IT Systems Engineer to join our Project Management team. You are a strong technical problem solver, motivated by implementing scalable technical solutions in a highly autonomous environment.  You will have the opportunity to help shape the future of Electric, by building automations to enable success for both our customers and the Electric Professional Services team.  You take pride in attention to detail and meticulous testing, mindful that every project you engage will affect dozens or even hundreds of customers. 

Marketing Operations Manager

Electric
Remote
3 weeks ago
+30
As a Marketing Operations Manager at Electric, you will work to create scalable processes that ensure best practices in lead generation and database management. As the glue that connects sales and marketing you will work closely with sales teams and your revenue operations counterparts. Together, you ensure that both sides are optimized to deliver (marketing's role) and work (sales' role) the highest quality leads.

Director, Sales

Electric
Remote
3 weeks ago
+30
You will be a key member of our Sales Leadership team, responsible for managing a team of 6-9 across multiple regions, building and executing initiatives end-to-end that drive top-line growth and expand Electric’s reach.The Sales team is the first point of contact for our prospects, establishing and managing relationships with key Executives across the country.  They are the first impression for the entire company and a driving force behind Electric’s rapid growth.

Sr. UX Researcher

Electric
Remote
3 weeks ago
+30
We are looking for a talented and creative Senior UX researcher with a passion for understanding user needs and motivations. You will work with the product team to identify problem areas, determine the appropriate methodologies to research them and derive actionable findings that contribute to our product strategy and the overall success of the company. You will also contribute to our design culture by grounding our decisions in data, analytical rigor, and user empathy. We are looking for someone who wants to grow with the company, understands that constant change is one of the benefits of working at a startup and sees it as an opportunity for growth.

Product Designer

Electric
Remote
3 weeks ago
+30
We are looking for a talented and created Product Designer with a passion for delivering world-class experiences. As a designer at Electric, you will work with stakeholders, customers and the product and engineering teams to understand user needs and design simple, elegant solutions. You will own key design initiatives from inception to launch, then iterate to improve them. You will advocate for users and user-centered design in your pod and across the organization. And you will contribute to our design culture with teamwork, process improvement and innovation. We are looking for someone who wants to grow with the company, understands that constant change is one of the benefits of working at a startup and sees it as an opportunity for growth.