Jobs at EverCommerce

Serve as primary client owner for assigned RCM accounts, monitor revenue-cycle KPIs, lead strategic client meetings, drive corrective action plans with billing/claims/coding teams, produce reports and business reviews, ensure HIPAA compliance, and optimize collections and payer workflows to improve financial outcomes and client satisfaction.

Lead design, implement, and maintain Salesforce and Zuora CPQ/Billing solutions across lead-to-quote and quote-to-revenue processes. Run discovery and design sessions, develop Apex and declarative Salesforce solutions, configure Zuora product catalog and subscription workflows, integrate systems, lead UAT, train users, and mentor team members while collaborating with Sales, Legal, Finance, and Ops.

The staff software engineer will lead technical design, develop AWS microservices and automation solutions, and mentor team members.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

Provide high-volume support to SMB merchants using PaySimple: troubleshoot transactions, chargebacks, fraud alerts, and funding issues; onboard and educate merchants on platform features and PCI best practices; identify at-risk accounts to reduce churn; escalate complex compliance or risk cases; maintain accurate CRM records; and stay current on payment regulations and industry trends.

Manage trial customers end-to-end to drive trial-to-paid conversions. Provide product guidance, demos, training, and sales workflow support (estimates, contracts, payments). Prioritize high-volume outreach, identify customer needs, increase feature adoption, and partner cross-functionally to improve activation and retention metrics.

Lead Joists new customer acquisition strategy and execution across Web, iOS, and Android. Own multi-million paid media budget, forecasting, channel orchestration, experimentation roadmap, and measurement. Partner with paid media, SEO, analytics, product marketing, and lifecycle teams to optimize CAC, conversions, and growth performance, and report results to senior leadership.

Manage and retain existing DrChrono customer accounts by serving as primary point of contact, resolving issues, scheduling check-ins, onboarding and training clients, identifying product opportunities, escalating bugs, and educating customers about new offerings to prevent churn and optimize account usage.

The role involves implementing and improving the software development lifecycle (SDLC) using Jira and Confluence, configuring workflows, automating processes, and ensuring tool adherence across teams. Responsibilities include managing reporting, partnerships with engineering teams, and enabling effective product operations.

Primary GTM-dedicated Salesforce Administrator owning day-to-day Salesforce configuration, reporting, integrations (HubSpot/Marketo), data quality, SLA-driven ticket resolution, and documentation. Partner with RevOps/BizOps on complex changes, UAT, and AI/tool integrations to support commercial teams.

Manage a portfolio of SMB accounts for EverCommerce Payments, driving adoption of payment solutions, scaling playbooks, identifying upsell opportunities, and providing consultative guidance to reduce churn and grow revenue. Work with multi-location accounts, partners, and integrations while analyzing data to inform recommendations.

Lead category management and strategic sourcing for enterprise software and tools. Drive supplier performance, negotiate contracts, manage budgets, mentor the category team, partner with cross-functional stakeholders, and implement procurement best practices to optimize cost, reduce risk, and deliver measurable value.

Sell CollaborateMD SaaS to independent medical practices through high-velocity new business outreach. Manage full sales cycle via phone/webinar, use modern sales tech and CRM, negotiate with cost-sensitive buyers, and continuously improve through coaching.

Investigate and resolve complex medical claims and denials, analyze denial trends and root causes, reduce aged AR, optimize reimbursement, partner with Service Managers and BPO teams, develop payer expertise, provide training, and deliver data-driven recommendations to improve revenue cycle performance and client health.

Designs, builds, tests, and deploys AI-enabled automations and copilots for GTM and RevOps. Creates reusable agent templates, prompt libraries, and orchestration patterns; implements end-to-end API integrations; monitors performance; documents and hands off production solutions; and trains/coaches business teams on safe, responsible AI usage and prompting best practices.

The Data Product Manager defines the reporting roadmap, manages KPI alignment, collaborates cross-functionally, ensures data quality, and leads continuous improvement in analytics processes.

Lead functional owner for Workday Recruiting, Talent, Learning, and Advanced Compensation. Design, configure, test, and deploy scalable Workday processes, automations, and integrations. Partner with HR, Finance, and IT for requirements, reporting, audits, and AI-enabled improvements. Provide advanced user support, governance, and change management to drive data integrity and system adoption.

Responsible for month-end close, maintaining the general ledger, preparing journal entries and reconciliations, and accounting for stock-based compensation (ASC 718). Prepare equity roll-forwards, support disclosures, valuations, and audits. Assist with equity administration, coordinate with cross-functional teams, improve processes, and support special projects and technical accounting research.

Support and improve production SaaS infrastructure across AWS, colocation, and hosted platforms. Administer Windows and Linux systems, virtualization, storage, networking, and database support. Lead incident troubleshooting, root cause analysis, monitoring improvements, vulnerability remediation, automation initiatives, and medium-sized infrastructure projects. Collaborate on compliance (SOX/PCI/HIPAA), disaster recovery, and documentation to increase operational reliability.

Manage a portfolio of SaaS healthcare customers to drive adoption, satisfaction, retention and expansion. Build relationships, monitor usage, create success plans, identify upsell opportunities, and improve delivery processes while acting as an expert on EverHealth products.