Teams at Fanduel

Execute time-sensitive Promo Ops and CRM campaigns during evening/weekend shifts: set up promotions, deploy and QA CRM sends, triage customer-facing incidents, ensure regulatory and responsible gaming compliance, maintain documentation and handoffs, support intake/prioritization, and cross-train across promotional engine and marketing automation systems.

Lead evaluation, integration, and delivery of MarTech capabilities to drive customer acquisition and retention. Translate business requirements into technical specifications, design scalable integrations (APIs/event pipelines), collaborate with cross-functional teams, enable adoption, and oversee solutions engineering, data integrations, and AI-driven marketing use cases across the marketing stack.

Lead centralized customer journeys and shared platform capabilities (account, wallet, ledger, loyalty, martech, responsible gaming) across FanDuel verticals. Own roadmap and scale systems for payments, identity/KYC, personalization, and compliance. Manage a 70–80 person multidisciplinary product organization, partner with engineering, design, data, legal and marketing, represent the company to regulators and partners, and report on performance and risk to executives and board.