Teams at Filigran

Own end-to-end instructional content for Filigran Academy: design learning paths, courses, and certifications; manage SME collaboration, multimedia production, quality, LMS delivery, and metrics; apply instructional design principles; contribute to ILT and team standards; and leverage AI tools to optimize content workflows.

Own full enterprise sales cycle across North America, build territory strategy, generate outbound pipeline, close $200K+ ARR deals, leverage AI tools for prospecting, apply MEDDIC, collaborate with Solutions Engineering, Customer Success, Marketing, Product, and Partners to drive long-term customer value.

Manage full customer lifecycle for North American customers—onboarding, adoption, training, renewals—while building proactive relationships, coordinating with support/engineering/product, tracking success metrics, and supporting upsell opportunities.