Jobs at Fireblocks

Serve as the qualified-custody subject-matter expert embedded with Fireblocks' sales team to position and sell TrustCo custody solutions to institutional and high-net-worth clients, support deal structuring and diligence, enable platform AEs with materials and competitive intelligence, work cross-functionally to onboard clients, and drive assets under custody (AUC) and custody adoption across the pipeline.

Serve as primary legal advisor to product, engineering, and senior leadership to design, launch, and scale regulated crypto and financial services products globally. Provide regulatory risk assessment, guide regulatory readiness and go-to-market strategy, draft customer-facing terms and disclosures, advise on marketing and product positioning, monitor global digital-asset regulation, and structure partnerships with financial institutions.

Lead architecture and build reusable web systems for the marketing site. Maintain and evolve WordPress/Gutenberg while evaluating headless/API-driven options. Deliver performant, accessible, SEO-friendly pages, embed AI tools into workflows, and own end-to-end delivery, documentation, and team-facing guardrails.

Lead pre-sales technical engagement: deliver tailored product demos, run POCs, handle RFx and onboarding, present technical solutions to C-level and security teams, translate APIs/webhooks to non-technical audiences, and coordinate across sales, product, and engineering.

Owner of enterprise accounts in US payments sector, driving complex SaaS deals. Prospecting, territory and account planning, co-selling with engineers, maintaining CRM, and meeting monthly/quarterly revenue targets while translating technical platform value for executives and developers.

Lead the engineering of a platform for digital assets, focusing on scalability, security, and team growth. Directly manage the development of critical systems supporting millions of users.

Own and grow an enterprise account book across the US, sell Fireblocks' digital-asset platform into large organizations, drive complex multi-stakeholder deals, meet revenue targets, collaborate with BDRs and Sales Engineers, and maintain CRM and territory plans.

Lead Fireblocks' integration ecosystem across cloud, core banking, ERP and TMS platforms. Drive integration strategy, partner packaged offerings, enablement, co-sell/resell/marketplace programs, KPI tracking, and partner negotiations to increase partner-led adoption and active usage.

Lead and scale a global Customer Success organization across AMER, EMEA, and APAC to drive adoption, retention, expansion, NPS, and renewals for complex banking, payments, and enterprise accounts. Build playbooks, run data-driven operations (GDR, NDR, health scores), leverage AI and automation, partner with Sales/Product, and own lifecycle from onboarding to renewal.

The Director of Marketing Operations is responsible for evolving marketing strategy, refining the technology stack, and reporting on marketing performance to support scalable growth and data-driven decisions.

Run full-cycle recruiting for GTM (Sales, Marketing, Sales Engineering), advise GTM leaders on market intel and comp, build pipelines, improve sourcing and process, partner with People Ops and hiring managers, and use metrics and AI tools to increase hiring velocity and quality. Hybrid role in NYC (3x/week).

Lead and deliver complex professional services projects across the Americas for Fireblocks. Define scope, plan and coordinate cross-functional teams, manage risks and stakeholders, communicate status to executives and clients, and ensure successful implementation of enterprise software, APIs, and cloud-based blockchain/digital asset solutions.

Lead technical delivery of Fireblocks implementations for large banks and financial institutions across design, integration, and deployment. Own transition from deal close to production, define security and API architecture, steer complex integrations (core banking, custody, tokenization, Travel Rule), support pre-sales, and codify reusable architectures and playbooks.

Provide commercial legal support for large SaaS transactions with financial institutions: draft and negotiate MSAs, SaaS agreements, SOWs and NDAs; manage review cycles, structure risk and compliance provisions, use AI tools to streamline reviews, support vendor reviews and due diligence, and advise cross-functional stakeholders on commercial and regulatory risks.

Design and build AI-driven systems, analyze large datasets, optimize LLM performance, manage business stakeholder projects, and ensure production-grade analytics solutions.

Provide real-time technical support for a SaaS digital-asset platform through Slack and other tools. Troubleshoot customer issues, manage cases, document resolutions, collaborate with senior support teams, participate in critical-incident war rooms, and identify recurring problems for process improvement. The role operates on a fixed US-Eastern schedule that may include weekends and holidays.

Lead and grow Fireblocks’ product marketing organization, developing global go-to-market strategies, market positioning, messaging, product launches, sales enablement, and customer adoption initiatives. Partner with product management, customers, analysts, and cross-functional teams to shape roadmap decisions and capitalize on emerging digital asset opportunities. Manage team strategy, OKRs, professional development, and a culture of excellence.

Lead and scale global marketing operations for a B2B SaaS company: define strategy, optimize and implement martech stack, partner with data teams for LTV/CAC/ROI reporting, track GTM funnel performance, document global processes, and build a high-performing operations team to drive data-driven marketing and cross-functional alignment.

The Associate General Counsel will provide legal guidance for crypto and financial services products, managing regulatory risks and advising senior leadership.

Lead end-to-end technical delivery of Fireblocks implementations for large banks and financial institutions: design architectures, integrate APIs and banking systems, deploy to production, support pre-sales solution design, codify reusable reference architectures and playbooks, and coordinate Sales, Product, R&D, and customers to ensure operational excellence and high customer satisfaction.