Jobs at Guardian Life

Provide hands-on support for executives and audiovisual systems, manage device lifecycle, and ensure compliance with security standards while collaborating with internal teams and vendors.

The Workday Platform & Governance Owner is responsible for overseeing Workday's governance, security, configuration, and tenant management, serving as the technical SME across all modules.

Design conversational dialogs, prompts, scripts, and interaction flows for virtual assistants, chatbots, and omnichannel digital self-service experiences. Collaborate with product, engineering, research, and business teams in Agile environments; apply user-centered design, research, analytics, and feedback to improve experiences. Work with conversational AI platforms, APIs, datasets, LLMs, NLP, and generative AI technologies while supporting testing, implementation, and measurement under senior designer guidance.

Engineer and operate secure, highly available enterprise middleware platforms, primarily IBM MQ, WebSphere, and Tomcat. Responsibilities include architecture, administration, upgrades, disaster recovery, performance tuning, troubleshooting, automation, monitoring, incident root-cause analysis, and production support. The role collaborates with application, infrastructure, cloud, cybersecurity, compliance, network, and operations teams to deliver resilient middleware solutions and modernization initiatives.

Leads Guardian’s ServiceNow Risk technology strategy, roadmap, governance, operations, and modernization across IRM, BCM, TPRM, and MRM modules. Partners with Risk, technology, security, architecture, business, and vendor teams to align investments with regulatory and business needs. Oversees platform lifecycle management, releases, incidents, changes, technical debt, transformation programs, delivery teams, contractors, and strategic partners.

Leads architecture, solution design, engineering direction, and modernization across Guardian’s annuity technology ecosystem. The role guides policy administration, servicing, distribution integrations, data, digital experiences, and enterprise platforms. Responsibilities include defining technology roadmaps and guardrails, modernizing legacy systems, developing API- and event-driven cloud-native solutions, improving reliability and engineering practices, enabling third-party distribution, and mentoring technical teams. The Principal Engineer partners with business, product, architecture, engineering, and external stakeholders to deliver scalable, secure, resilient platforms.

Leads enterprise architecture strategy, standards, governance, target-state designs, and modernization roadmaps across applications, data, AI, cloud, security, platforms, and integration. Advises executives and technology teams on material decisions, resolves cross-domain architecture issues, incorporates risk and resilience requirements, and guides federated execution. The role also mentors architects, supports architecture operating-model maturity, and may assist with major production incidents.

Design and own product- and team-level solution architectures within a value stream. Collaborate with product owners, tech leads, and enterprise/platform teams to ensure scalable, secure, and standards-aligned solutions. Drive integration, cloud/hybrid architecture, proofs-of-concept, technical guidance, dependency resolution, and mentor engineers. Support production incidents and continuously reduce technical debt.

Own and prioritize the wealth management product backlog, collaborate with cross-functional teams to refine requirements, maintain user stories and acceptance criteria, participate in Agile ceremonies, track delivery progress, and support Agile product practices under senior guidance.

Lead enterprise data solution architecture by defining reference architectures, reusable patterns, and governance. Design scalable modern data platforms and pipelines, enable data product operating model, embed security and compliance, drive AI-enabled solutions, mentor architects, and align cross-functional stakeholders to improve reuse, data quality, and delivery speed across insurance domains.

Lead enterprise-level data solution architecture: define standards, reference architectures, and guardrails; design scalable modern data platforms and data products; embed governance, observability, and AI-enabled capabilities; influence stakeholders and mentor architects to drive adoption and reuse across insurance business functions.

Lead enterprise observability strategy, platform ownership, and operational intelligence. Build and run monitoring, telemetry, tracing, AIOps, and analytics capabilities to reduce MTTD/MTTR, improve signal quality, and drive reliability. Partner across infrastructure, cloud, security, and engineering; manage vendors, roadmap, and a team of observability and platform engineers.

Lead enterprise solution architecture for digital channels (CRM, marketing tech, customer service, UX, mobile). Define standards, reference architectures, guardrails, and reusable patterns. Drive Salesforce, Adobe, and contact-center platform strategy, cloud integration, AI-native design, and engineering enablement. Influence distributed teams, mentor architects, ensure security, scalability, resilience, and production readiness while partnering with EA, product, security, and platform teams.

Design and deliver product- and team-level enterprise solutions within a federated EA model. Produce architecture artifacts, guide delivery teams, enable reuse of platform capabilities, lead POCs, mentor engineers, manage dependencies, ensure security and scalability, and support production incident response.

Own and shape product- and team-level solution designs for enterprise-scale systems in a federated EA model. Design application, integration, data, and infrastructure components; ensure adherence to architecture standards, security, and scalability. Collaborate with product and platform teams, lead proofs-of-concept, mentor engineers, resolve technical dependencies, and support production incidents.

Senior architecture leader accountable for end-to-end portfolio architecture for Individual Markets. Shapes BU target-state, roadmap, cloud/data/AI platforms, integration and API strategies, ensures regulatory and security alignment, influences investment decisions, leads solution architects, and drives reuse, modernization, and cross-BU architecture governance.

Define and govern enterprise API architecture, create reusable reference patterns and guardrails, drive API modernization, partner with platform, security, and product teams, mentor architects, and translate API strategy into scalable, secure, and observable solutions that enable delivery across value streams.

Lead AI Engineer to architect, develop, deploy, and support enterprise-scale agentic AI solutions using LLMs, RAG, model orchestration and secure APIs. Ensures security, governance, and compliance, collaborates cross-functionally, evaluates emerging technologies, contributes to AI roadmap, and mentors junior engineers to drive automation, efficiency, and improved customer experience.

Design and implement APIs for web self-service platforms using .NET Core and C#. Collaborate with technical teams, ensure compliance with policies, and lead code reviews.