Hertz
Teams at Hertz
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Lead front-of-house customer operations to drive revenue, ensure customer satisfaction, coach frontline staff, enforce standards of work, improve productivity, handle customer escalations, support recruiting and performance evaluations, manage budgets, safety, and vendor relations, and provide operational updates to leadership.
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Lead product portfolio strategy for rideshare mobility services by developing pricing, fleet, and customer-segmentation frameworks; use data and forecasting to identify TAM and profitability opportunities; run pilots, collaborate cross-functionally, and present strategic recommendations to senior leadership.
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Manage full-cycle, high-volume recruiting and talent sourcing; run hiring events and job fairs; screen and coordinate interviews; maintain ATS records; ensure positive candidate experience and compliance with hiring processes.
