Jobs at Known

Manage end-to-end paid search campaigns including setup, trafficking, QA, optimization, analytics, reporting, and billing across Google, Microsoft Ads, and Apple Search Ads. Build and present analyses, run experiments (A/B tests, bid strategies, audience tests), validate data, and recommend campaign and landing page improvements to drive client ROI.

The VP of Client Experience (Experiential) will manage key client relationships, drive new opportunities, and integrate data-driven strategy with creative execution in experiential marketing.

Develop and support cross-channel media strategy and planning, collaborate with data science and channel teams, manage client relationships and budgets, oversee campaign execution and measurement, and produce competitive and audience insights to inform media plans.

Own day-to-day office operations at Known's NYC headquarters, managing facilities, vendors, supplies, mail, onboarding logistics, and event coordination. Support workplace experience, internal communications, employee engagement programs, and cross-office collaboration to create a welcoming, well-run workplace.

Own and operate the companys Atlassian and SaaS/identity platforms. Design and maintain Jira Service Management workflows, automation, and SLAs; manage Entra ID and SCIM provisioning; administer Slack, Google Workspace, M365, Jamf, Zoom, and other SaaS; build automations (N8N, scripting, AI) to reduce manual work; manage joiner/mover/leaver processes; partner with Security on access reviews and audit readiness; and write system documentation.

Manage end-to-end programmatic media campaigns, mentor a Senior Programmatic Analyst, develop and execute programmatic strategy, analyze performance and optimize against KPIs, collaborate cross-functionally, resolve technical issues, support R&D for automation and ML, and maintain vendor relationships.

Manage end-to-end client relationships for scoped agency accounts, leading cross-functional teams to deliver work on time, on budget, and to quality standards. Oversee meetings, timelines, deliverables, and financials while mentoring junior CX staff, driving client growth, and collaborating with creative, strategy, and media teams.

The Project Manager will oversee projects from concept to completion across various media, managing timelines, budgets, and client interactions while ensuring high-quality delivery.

Support build, maintenance, and optimization of programmatic campaigns using DV360/TTD. Monitor performance, run analyses, implement optimizations, ensure data accuracy, and produce client-facing deliverables. Collaborate with data scientists, buyers, and engineers to develop automation and novel strategies to improve KPIs.

Manage execution and optimization of programmatic media campaigns across DSPs, collaborate with account leads, report performance and insights to clients, troubleshoot technical issues, test new programmatic features, and improve internal tools and processes alongside analysts, data scientists, media buyers, and engineers.

Lead and execute brand and 360 marketing creative with a copy focus across TV, digital, social, OOH, and experiential channels. Manage and mentor creative teams, oversee creative process, budgets, timelines, and stakeholder presentations, and collaborate with strategy, media, and client teams to deliver insight-driven campaigns.

Lead paid search strategy and execution for multiple accounts, manage 2–4 direct reports, own client relationships and budgets, implement gen-AI search tactics (Performance Max, Smart Bidding), align search with broader channel plans, and present data-driven media plans and recommendations.

Lead media strategy for a flagship food & beverage retail account, overseeing cross-channel planning, campaign execution, measurement, and a team of media strategists. Serve as primary client media contact, manage budgets and timelines, collaborate with channel and buyer science teams, and ensure quality standards and operational stewardship across the portfolio.

Lead media science strategy and measurement for client campaigns, manage and mentor data scientists, develop experimentation and optimization approaches, collaborate with media strategists and engineers to productionalize solutions, and communicate insights that drive business outcomes.

Lead the development and execution of creative campaigns across various platforms, mentor team members, and ensure brand standards are met while managing multiple projects efficiently.