Jobs at Kustomer

Search the 17 jobs at Kustomer

Recently posted jobs

2 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The FP&A Analyst at Kustomer will support planning, forecasting, and analysis activities, work closely with business partners at all levels, prepare financial metrics and reports, and provide financial support to various departments.
4 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Technical Support Engineer at Kustomer, you will be responsible for mastering the Kustomer platform, diagnosing and resolving customer issues, documenting technical knowledge, providing technical help to customers, and ensuring customer satisfaction. You will also collaborate with internal teams, participate in training, and contribute to various projects.
6 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Accountant (Senior level) at Kustomer will be responsible for general ledger tasks, account reconciliations, financial close processes, and financial audit preparation. They will assist with accounting policies, systems, and procedures to ensure accurate financial transactions as well as collaborate with other departments. The role involves a multifaceted approach in a growing company.
7 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As an infrastructure engineer at Kustomer, you will be responsible for building systems and abstractions that will be used by teams across the company. You will join a team of experienced engineers and have ample opportunities to continue learning and growing.
8 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Managing customer relationships, ensuring product adoption and customer success, gathering customer feedback, and advocating for customers.
8 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Demand Marketing Manager, Digital Events at Kustomer is responsible for driving marketing qualified lead generation efforts through webinars. This role involves strategic planning, execution, and analysis of the webinar funnel to contribute to the sales pipeline.
8 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Design, develop, and deploy robust and scalable full-stack web applications using Node.js, React, MongoDB, and AWS.
10 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Oversee a dynamic software engineering team, manage team performance, provide technical mentorship, and develop software solutions to enhance the platform.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Kustomer is looking for a Full Stack Engineer with an emphasis on backend development. The role involves designing, developing, and deploying robust full-stack web applications using Node.js, React, MongoDB, and AWS. Collaboration with cross-functional teams, building efficient backend and frontend components, API development, testing, optimization, and deployment are key responsibilities.
12 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Full-stack AI engineer at Kustomer, you will collaborate with cross-functional teams to enhance AI features, tune and optimize prompt queries, implement AWS AI/ML solutions, improve NLP models, analyze data, fine-tune generative AI models, prototype advancements in AI technology, and develop new products.
13 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Looking for an Engineering Manager with Cloud FinOps experience to lead the Foundation team overseeing critical cloud backend systems. The role involves managing a team of software engineers, collaborating with the Finance team, and focusing on cost engineering and spend predictability.
13 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Seeking a Security and Privacy Engineer at Kustomer to oversee security operations, compliance, and implement security measures to protect the digital environment. Responsibilities include security tooling optimization, bug bounty program management, compliance maintenance, GitHub security enhancement, CI/CD pipeline security, DLP alerting management, security project leadership, and application security strategy development.
18 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Partner Manager (Agency) at Kustomer, you will support strategic agency partnerships, drive revenue growth, and broaden the network footprint. Strong relationship building, presentation, product, and sales experience required. Opportunity to shape the future of the company and work with top agency partners in a dynamic environment.
19 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Kustomer is looking for an Implementation Engineer Manager to lead a team of implementation engineers in successfully launching Kustomer's platform with clients. This role involves creating and refining processes, advocating for the team, and ensuring a fantastic onboarding experience for clients.
20 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As the Executive Assistant (EA) to the CEO at Kustomer, you will be responsible for driving productivity, optimizing efficiency, and proactively solving issues. Additional responsibilities include improving and maintaining company culture, aiding in administrative tasks, event planning, and supporting the executive team.
20 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Commercial Customer Success Manager at Kustomer, responsible for managing post-sale customer relationships, ensuring product adoption, identifying upsell opportunities, and influencing the future of the platform by collecting customer feedback.
24 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Data Engineer at Kustomer, you will be responsible for leveraging advanced data-engineering techniques to enhance data architecture, streamline data-ingestion processes, and provide valuable insights for strategic decision-making.