Search the 13 jobs at Kustomer

The Product Manager for AI Agents at Kustomer will drive the product strategy and roadmap, oversee development from concept to launch, and collaborate across teams to enhance customer experience. Responsibilities include working directly with customers, managing product features, and conducting market analysis to inform strategic decisions.

As a Sales Development Representative (SDR), you will support the Kustomer sales effort in multiple functions while developing your skills for a full-cycle sales role. Your daily responsibilities will include the prospecting and sourcing of potential decision makers, outbound lead generation and leading qualification meetings. You will create an excellent first impression for prospective customers over multiple channels, including email, phone, and social. You will work closely with the sales and marketing teams driving Kustomer’s message to the market.

The Events Manager at Kustomer will drive ROI through strategic event programming, planning and executing first-party and third-party events. This role collaborates cross-functionally with sales and marketing to ensure events generate measurable revenue impact and contribute to Kustomer's growth objectives.

The Director of Solutions Consulting at Kustomer leads the vision and execution of the solutions consulting practice, focusing on strategic leadership, technical sales strategy, and advanced solution demonstrations. They will mentor the team, manage RFI/RFP processes, and ensure solutions align with compliance standards, all while driving business transformation through innovative solutions.

The Customer Success Manager will oversee customer relationships post-sale, ensuring product adoption and value realization from Kustomer's platform. Responsibilities include onboarding, business reviews, expanding services, and acting as a customer advocate internally. The role requires strong communication skills and the ability to build rapport with clients while managing escalations.

As a Software Engineer at Kustomer, you will build systems used across the company, improving developer experience and backend components. Responsibilities include analyzing, developing, and maintaining software infrastructure, leading system migrations, and collaborating with teams to drive best practices and security compliance.

The Pricing & Deal Strategy Manager will develop and execute pricing strategies to maximize revenue and profitability at Kustomer. Responsibilities include collaborating with cross-functional teams, conducting market research, defining pricing models, and communicating changes effectively. The role requires strong analytical skills and the ability to manage multiple projects.

As a Product Manager at Kustomer, you will manage product roadmaps, engage with customers for insights, collaborate cross-functionally, and oversee product development from concept to launch. You'll define success metrics and ensure alignment with company goals.

The Head of Growth and Revenue Marketing will develop and manage a high-impact demand generation engine, focusing on creating multi-channel programs to drive pipeline growth, optimize performance across digital channels, and enhance customer journeys. Responsibilities include strategic planning, content oversight, digital events management, ABM strategies, and reporting on KPIs.

As a Full Stack Engineer at Kustomer, you will design, develop, and deploy scalable web applications using technologies like Node.js and React. Collaborate with cross-functional teams, optimize application performance, and mentor junior developers while ensuring code quality through various testing strategies.

The Senior Full Stack Engineer role at Kustomer focuses on backend development while collaborating on user interface architecture. Responsibilities include designing and deploying robust web applications, optimizing performance, conducting testing, and mentoring junior developers. The role involves working with technologies like Node.js, MongoDB, and AWS, ensuring code quality and system scalability.

As a Senior Data Engineer, you'll enhance data architecture and streamline ingestion processes. Responsibilities include writing tools for data classification and ingestion, analyzing data sets, debugging data issues, and ensuring best practices in data management. The role demands a blend of technical and strategic insight into big data solutions.

As a Full Stack Engineer, you will design, develop, and deploy full-stack web applications using technologies such as Node.js and React. Responsibilities include collaborating with teams, building components and APIs, optimizing performance, conducting testing, and maintaining applications in AWS. You will also monitor production issues, mentor junior developers, and stay updated with industry trends.