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Kustomer
Jobs at Kustomer
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Commercial Customer Success Manager at Kustomer, responsible for managing post-sale customer relationships, ensuring product adoption, identifying upsell opportunities, and influencing the future of the platform by collecting customer feedback.
Passionate Account Executive needed to grow Kustomer's business exponentially by closing enterprise deals. Remote role in the US. Responsibilities include defining and executing sales goals, meeting quotas, acquiring new clients, and representing Kustomer as a thought leader in the market. Qualifications include 6+ years of sales experience, selling to Mid Tier + Enterprise accounts, exceeding sales quotas, working at early stage growth Startups, and conducting product demos.
As a Data Engineer at Kustomer, you will be responsible for leveraging advanced data-engineering techniques to enhance data architecture, streamline data-ingestion processes, and provide valuable insights for strategic decision-making.
Technical Account Managers provide deep technical and product expertise to our strategic clients. They will work closely with Customer Success Managers to drive product adoption and coach our largest and most technical customers on best practices.
The FP&A Analyst at Kustomer will support planning, forecasting, and analysis activities, work closely with business partners at all levels, prepare financial metrics and reports, and provide financial support to various departments.
As a Senior Art Director at Kustomer, you will drive coherence of the brand through creative execution, create compelling narratives across visual mediums, and provide creative direction defining Kustomer's identity. You will work cross-functionally with partners in product, sales, and corporate marketing to enhance customer experiences.
As a Creative Director at Kustomer, you will drive the coherence of the brand in product through creative execution. You will be responsible for building scalable design systems, designing various digital graphics, banners, and graphics for events.
Managing customer relationships, ensuring product adoption and customer success, gathering customer feedback, and advocating for customers.
As the Content Marketing Manager at Kustomer, you will play a pivotal role in executing Kustomer’s content marketing strategy by producing high volumes of exceptional, persuasive writing, collaborating cross-functionally, and driving engagement through innovative content initiatives.
The Demand Marketing Manager, Digital Events at Kustomer is responsible for driving marketing qualified lead generation efforts through webinars. This role involves strategic planning, execution, and analysis of the webinar funnel to contribute to the sales pipeline.
As a Sales Development Representative (SDR), you will support the Kustomer sales effort in multiple functions while developing your skills for a full-cycle sales role. Your daily responsibilities will include the prospecting and sourcing of potential decision makers, outbound lead generation and leading qualification meetings. You will create an excellent first impression for prospective customers over multiple channels, including email, phone, and social. You will work closely with the sales and marketing teams driving Kustomer’s message to the market.
Design, develop, and deploy robust and scalable full-stack web applications using Node.js, React, MongoDB, and AWS.
The Enterprise Account Executive will be responsible for closing large enterprise deals and driving sales initiatives for Kustomer. They will work with the sales leadership team to meet sales goals, acquire new clients, and deliver the value proposition of Kustomer. The ideal candidate should have 5-10 years of quota carrying sales experience, a proven track record of exceeding sales quotas, and experience working at early stage growth startups.
As a Technical Support Engineer at Kustomer, you will be responsible for mastering the Kustomer platform, diagnosing and resolving customer issues, documenting technical knowledge, providing technical help to customers, and ensuring customer satisfaction. You will also collaborate with internal teams, participate in training, and contribute to various projects.
Oversee a dynamic software engineering team, manage team performance, provide technical mentorship, and develop software solutions to enhance the platform.
Seeking a Security and Privacy Engineer at Kustomer to oversee security operations, compliance, and implement security measures to protect the digital environment. Responsibilities include security tooling optimization, bug bounty program management, compliance maintenance, GitHub security enhancement, CI/CD pipeline security, DLP alerting management, security project leadership, and application security strategy development.
Seeking a dynamic Inbound Business Development Representative to engage, qualify, and convert leads into potential sales opportunities. Responsibilities include responding to inquiries, qualifying leads, providing product information, scheduling sales meetings, and maintaining CRM records. Requires 1+ years of B2B SaaS sales development experience with excellent communication and organizational skills.
Passionate Account Executive needed to close large enterprise deals and drive sales initiatives for Kustomer, a leading conversational CRM platform. Remote role based in the US. Must have 5-10 years of quota carrying sales experience, sold to Enterprise accounts, and proven track record of exceeding sales quotas.
Kustomer is seeking a Full Stack React Native Engineer to take ownership of their React Native SDK, develop robust backend applications, collaborate with cross-functional teams, and optimize application performance for a leading conversational CRM platform.
As a Partner Manager (Agency) at Kustomer, you will support strategic agency partnerships, drive revenue growth, and broaden the network footprint. Strong relationship building, presentation, product, and sales experience required. Opportunity to shape the future of the company and work with top agency partners in a dynamic environment.