Jobs at Kustomer

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Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Partner Manager at Kustomer, you will support our efforts in scaling and enriching our business network through strategic technology partnerships. In this senior role, you will identify and cultivate relationships with key technology partners, drive revenue growth through referrals, and broaden the network footprint.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Managing customer relationships, ensuring product adoption and customer success, gathering customer feedback, and advocating for customers.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Sales Development Representative (SDR), you will support the Kustomer sales effort in multiple functions while developing your skills for a full-cycle sales role. Your daily responsibilities will include the prospecting and sourcing of potential decision makers, outbound lead generation and leading qualification meetings. You will create an excellent first impression for prospective customers over multiple channels, including email, phone, and social. You will work closely with the sales and marketing teams driving Kustomer’s message to the market.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Design, develop, and deploy robust and scalable full-stack web applications using Node.js, React, MongoDB, and AWS.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Enterprise Account Executive will be responsible for closing large enterprise deals and driving sales initiatives for Kustomer. They will work with the sales leadership team to meet sales goals, acquire new clients, and deliver the value proposition of Kustomer. The ideal candidate should have 5-10 years of quota carrying sales experience, a proven track record of exceeding sales quotas, and experience working at early stage growth startups.
4 Days Ago
NYC
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Oversee a dynamic software engineering team, manage team performance, provide technical mentorship, and develop software solutions to enhance the platform.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As an infrastructure engineer at Kustomer, you will be responsible for building systems and abstractions that will be used by teams across the company. You will join a team of experienced engineers and have ample opportunities to continue learning and growing.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Seeking a Security and Privacy Engineer at Kustomer to oversee security operations, compliance, and implement security measures to protect the digital environment. Responsibilities include security tooling optimization, bug bounty program management, compliance maintenance, GitHub security enhancement, CI/CD pipeline security, DLP alerting management, security project leadership, and application security strategy development.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Director of Product Management at Kustomer is responsible for delivering the vision and roadmap for exceptional customer service experiences through their AI-driven platform. This role involves product strategy development, team leadership, and ensuring high customer satisfaction. The ideal candidate will have a proven track record in product management leadership and building SAAS products.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Seeking a dynamic Inbound Business Development Representative to engage, qualify, and convert leads into potential sales opportunities. Responsibilities include responding to inquiries, qualifying leads, providing product information, scheduling sales meetings, and maintaining CRM records. Requires 1+ years of B2B SaaS sales development experience with excellent communication and organizational skills.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Passionate Account Executive needed to close large enterprise deals and drive sales initiatives for Kustomer, a leading conversational CRM platform. Remote role based in the US. Must have 5-10 years of quota carrying sales experience, sold to Enterprise accounts, and proven track record of exceeding sales quotas.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Kustomer is seeking a Full Stack React Native Engineer to take ownership of their React Native SDK, develop robust backend applications, collaborate with cross-functional teams, and optimize application performance for a leading conversational CRM platform.
12 Days Ago
NYC
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Partner Manager (Agency) at Kustomer, you will support strategic agency partnerships, drive revenue growth, and broaden the network footprint. Strong relationship building, presentation, product, and sales experience required. Opportunity to shape the future of the company and work with top agency partners in a dynamic environment.
15 Days Ago
NYC
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Lead a team of expert CSMs in enhancing client relationships and achieving value from the CRM platform. Deliver unparalleled service to turn customers into loyal advocates. Collaborate with sales, marketing, and product teams to exceed expectations in customer experience.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Sales Development Representative, you will support the sales effort by engaging with potential prospects, qualifying leads, and setting appointments. Fluent Spanish is a plus as we are seeing success in the LATAM market. This role involves identifying target customers, maintaining engagement with leads, and achieving quarterly quotas for developed leads and closed sales.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Passionate Account Executive needed to grow Kustomer's business exponentially by closing enterprise deals. Remote role in the US. Responsibilities include defining and executing sales goals, meeting quotas, acquiring new clients, and representing Kustomer as a thought leader in the market. Qualifications include 6+ years of sales experience, selling to Mid Tier + Enterprise accounts, exceeding sales quotas, working at early stage growth Startups, and conducting product demos.
18 Days Ago
NYC
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Data Engineer at Kustomer, you will be responsible for leveraging advanced data-engineering techniques to enhance data architecture, streamline data-ingestion processes, and provide valuable insights for strategic decision-making.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Technical Account Managers provide deep technical and product expertise to our strategic clients. They will work closely with Customer Success Managers to drive product adoption and coach our largest and most technical customers on best practices.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Product Designer will join a team of talented designers focused on providing our customers with a flawless user experience. The ideal candidate will quickly understand our space and the problems we’re trying to solve for our users. You have experience and skill working on all phases of the design process.