Teams at ManageAmerica

Design and deliver training and demos for manufactured housing owners and operators using ManageAmerica SaaS. Support onboarding, drive adoption, create training materials, gather customer feedback, and partner with Sales, Implementation, Product, and Customer Success to improve workflows and outcomes.

Own product strategy for a B2B SaaS property-management platform: research market needs, define roadmaps, write requirements and user stories, prioritize features, partner with design, engineering, marketing and customers, measure KPIs, and enable internal teams and sales.

Design user-centered experiences for ManageAmerica's web and mobile SaaS products. Create wireframes, flows, prototypes, and high-fidelity designs; run user research and usability testing; apply accessibility and usability best practices; maintain design standards; iterate with product and engineering teams based on feedback and metrics.