Jobs at Niural Inc.

Drive execution of the benefits product roadmap from discovery to launch. Translate benefits operations into engineering requirements, own benadmin platform health, manage carrier integrations and data flows (API and file-based), build analytics and reports, support open enrollment, and enable internal teams via documentation and training.

Provide office operations, employee experience, and event support while assisting founders with executive scheduling, travel, and administrative projects. Coordinate vendors, office logistics, onboarding, and event execution (venue, vendors, attendee communications). Support internal culture initiatives and help scale operational processes in a fast-paced NYC startup.

Sell Niural's US payroll, benefits, PEO, and Global EOR solutions to mid-market companies. Prospect, qualify, manage full sales cycle, negotiate, close deals, and maintain CRM and pipeline to meet revenue targets while collaborating with SDRs and Customer Success.

Own end-to-end payroll processing across multiple countries: run full payroll cycles, validate calculations, manage statutory filings and reconciliations, audit ICP outputs, support new country launches, handle hires/terminations, respond to employee queries, and contribute to SOPs and system migrations.

Own and grow platform partnerships across HR, finance, and benefits ecosystems. Manage full partnership lifecycle from outreach and deal structuring through integration scoping, co-sell programs, reporting on KPIs, and cross-functional execution with product, engineering, sales, and marketing.

Lead Niural's marketing and growth strategy across brand, demand, acquisition, retention, and lifecycle. Build scalable demand-generation and performance channels, implement analytics/experimentation and attribution systems, align marketing with product and sales, grow and mentor a marketing team, and deliver measurable pipeline and revenue outcomes.

Manage client onboarding from kickoff through go-live for payroll, PEO, EOR, contractor, and global payroll setups. Serve as primary client contact, collect and validate onboarding data, coordinate internal teams, track milestones and risks, support payroll/benefits/tax setup, document implementation details, troubleshoot setup issues, and hand off to Customer Success. Improve implementation processes and assist on related projects to ensure accurate, scalable, and timely client launches.

Lead and implement production LLM-powered systems for document understanding, structured data extraction, agentic workflows, and anomaly detection. Own evaluation frameworks, RAG and embedding infrastructure, model serving, observability, and responsible-AI controls. Ship production-quality code, translate product needs into model specs, and establish engineering standards while building the AI team.

Serve as primary benefits contact for clients, manage renewals, enrollments, employee inquiries, and benefits implementations; host info sessions, troubleshoot carrier issues, maintain documentation, meet SLAs, and collaborate cross-functionally to ensure smooth go-lives.

Lead client implementations from kickoff to go-live for payroll, PEO, EOR, and contractor setups. Collect and validate onboarding data, coordinate internal teams, track milestones and risks, prepare clients for first payroll/invoice, document setups, and hand off to Customer Success. Improve onboarding processes and support special projects.

Work as a full-team Product Design Intern to create high-fidelity mockups and interactive prototypes, collaborate with PMs and engineers, support design operations, evolve the design system, assist in user research and usability testing, and learn from senior designers with potential for a full-time offer.

Own and grow a portfolio of client accounts, deepen relationships with CFO/COO/HR stakeholders, identify and execute upsell/cross-sell across payroll, benefits, PEO, and EOR products, run business reviews, maintain CRM and forecasts, and meet expansion revenue targets while partnering with Sales, Customer Success, and Product.

Serve as primary contact for PEO clients, resolving payroll, tax, and benefits issues; audit payroll data and invoices; collaborate with ops and engineering; support open enrollment and EOR payroll processing.

Process, audit, and reconcile payrolls for PEO and payroll clients; investigate and resolve discrepancies; support off-cycle payrolls, tax setup, new-hire reporting, invoicing, and cross-functional coordination to ensure timely, compliant payroll execution.

Lead strategy and execution of integrations with HR and finance platforms. Prioritize and drive cross-functional initiatives from discovery to launch, measure KPIs/OKRs, collaborate with partners and stakeholders, and improve scalable, user-friendly integration experiences.