Jobs at Niural Inc.

Lead, hire, coach, and manage an SDR team to generate and qualify pipeline for payroll, PEO, EOR, and bill-pay products. Build outbound playbooks, manage CRM and sales engagement tools, set targets, report performance, and own SDR-to-AE handoffs. Act as a player-coach participating in calls, refining messaging, and continuously optimizing outbound tactics.

Own the end-to-end product lifecycle for critical Niural platform products, from customer discovery and roadmap development through requirements, technical tradeoffs, launch, and iteration. The role requires close collaboration with engineering, design, sales, marketing, and leadership. The Product Manager will use research, data, and feedback to solve customer problems, define integrations and testing plans, and improve products in regulated payroll and compliance environments.

Lead product strategy and execution for Niural's payroll, PEO/EOR, benefits, and payments platform. Build and grow a unified product and design team, prototype AI-native experiences, run customer discovery across SMB to enterprise, partner with engineering on prioritization and quality, and ensure correctness in tax, compliance, and money movement.

Serve as primary benefits contact for clients, manage renewals, enrollments, employee inquiries, and benefits implementations; host info sessions, troubleshoot carrier issues, maintain documentation, meet SLAs, and collaborate cross-functionally to ensure smooth go-lives.

Sell Niural's US payroll, benefits, PEO, and Global EOR solutions to mid-market companies. Prospect, qualify, manage full sales cycle, negotiate, close deals, and maintain CRM and pipeline to meet revenue targets while collaborating with SDRs and Customer Success.

Manage and coach a 4–6 person Customer Success team supporting payroll, benefits, and PEO client relationships. Own team performance, client issue escalation/resolution, SLA/process adherence, cross-functional coordination, client health visibility, and scalable service improvements in a fast-moving startup environment.

Own and grow a portfolio of client accounts, deepen relationships with CFO/COO/HR stakeholders, identify and execute upsell/cross-sell across payroll, benefits, PEO, and EOR products, run business reviews, maintain CRM and forecasts, and meet expansion revenue targets while partnering with Sales, Customer Success, and Product.

Process, audit, and reconcile payrolls for PEO and payroll clients; investigate and resolve discrepancies; support off-cycle payrolls, tax setup, new-hire reporting, invoicing, and cross-functional coordination to ensure timely, compliant payroll execution.

Lead client implementations from kickoff to go-live for payroll, PEO, EOR, and contractor setups. Collect and validate onboarding data, coordinate internal teams, track milestones and risks, prepare clients for first payroll/invoice, document setups, and hand off to Customer Success. Improve onboarding processes and support special projects.

Manage client onboarding from kickoff through go-live for payroll, PEO, EOR, contractor, and global payroll setups. Serve as primary client contact, collect and validate onboarding data, coordinate internal teams, track milestones and risks, support payroll/benefits/tax setup, document implementation details, troubleshoot setup issues, and hand off to Customer Success. Improve implementation processes and assist on related projects to ensure accurate, scalable, and timely client launches.

Support U.S. PEO tax operations by maintaining tax account data, SUTA and workers' comp rates, assisting with tax account setup, filings, reconciliations, PFML reporting, agency correspondence, and quarter/year-end processing while improving processes and providing administrative support.

Trainee role supporting group health underwriting for PEO clients: review and validate submissions, audit census data, assist with prior carrier validation, support risk assessment and pricing under senior guidance, ensure compliance and secure handling of PHI, and collaborate with sales, BenOps, and implementation teams while participating in structured training.