Teams at Niural Inc.

Manage client onboarding from kickoff through go-live for payroll, PEO, EOR, contractor, and global payroll setups. Serve as primary client contact, collect and validate onboarding data, coordinate internal teams, track milestones and risks, support payroll/benefits/tax setup, document implementation details, troubleshoot setup issues, and hand off to Customer Success. Improve implementation processes and assist on related projects to ensure accurate, scalable, and timely client launches.

Serve as primary benefits contact for clients, manage renewals, enrollments, employee inquiries, and benefits implementations; host info sessions, troubleshoot carrier issues, maintain documentation, meet SLAs, and collaborate cross-functionally to ensure smooth go-lives.

Own the end-to-end product lifecycle for critical Niural platform products, from customer discovery and roadmap development through requirements, technical tradeoffs, launch, and iteration. The role requires close collaboration with engineering, design, sales, marketing, and leadership. The Product Manager will use research, data, and feedback to solve customer problems, define integrations and testing plans, and improve products in regulated payroll and compliance environments.