Teams at Pear VC

Lead a team of customer success and implementation professionals responsible for deploying an AI platform across large capital programs. Define customer use cases and data strategies, accelerate implementation and adoption, manage executive relationships, establish delivery playbooks, and measure business value. Own renewal forecasting, negotiations, retention, and expansion while partnering with Product and Engineering on customer-driven roadmap priorities. Coach early-career employees and improve deployment consistency, time to value, and account outcomes.

Founding Marketing Lead responsible for establishing Gryps’s marketing function from the ground up. Owns positioning, messaging, pipeline generation, events, conferences, content, customer collateral, LinkedIn, organic marketing, and co-marketing partnerships. The role targets enterprise construction and institutional buyers with long sales cycles and requires independent execution, customer engagement, regular travel, and the ability to market technically complex products to nontechnical audiences.

Own the full B2B sales cycle for SMB and lower mid-market customers, including prospecting, cold outreach, discovery, demos, negotiation, and closing. Build and manage an independent pipeline, sell to operators and executives, meet quota, provide product feedback, and help shape Frontdesk’s sales playbook and culture. The role is based in person in New York City and offers growth into larger accounts.