Jobs at Phoenix House of New York

Supervises clinical services in a residential substance use disorder treatment setting. Provides direct clinical care, crisis intervention, counseling, family therapy, assessments, referrals, and discharge planning. Oversees treatment and recovery plans, clinical documentation, case reviews, regulatory and Medicaid compliance, interdisciplinary conferences, staff supervision, and professional development. Coordinates patient case management with social services, legal referrals, schools, and community providers.

Provides case management for homeless shelter residents, including intake, psychosocial assessments, independent living plans, benefits and identification assistance, referrals, harm reduction support, and ongoing client meetings. Documents services, maintains confidential records, and tracks housing and employment placements. Facilitates workshops on housing searches, applications, interviews, and employment self-advocacy. Requires relevant human services education and experience working with shelter residents and service providers.

Directs nursing and healthcare operations across multiple substance use treatment facilities. Ensures regulatory compliance, clinical standards, nurse competency, facility readiness, patient outcome tracking, and evidence-based addiction care. Collaborates with executive and medical leadership, manages budgets and supplies, and monitors operational metrics including overtime, vacancies, and turnover. Requires a New York State RN license, management experience, healthcare regulatory knowledge, and proficiency with office and electronic health record systems.

Provides direct nursing care to residential treatment clients under clinical supervision. Responsibilities include medication administration, EKGs, wound care, specimen collection, vital-sign monitoring, clinical documentation, health education, reporting changes in condition, maintaining confidentiality, and overseeing unlicensed assistive personnel. The role supports clients recovering from substance use disorders and requires collaboration with the treatment team.

Supervises Recovery Support Staff, assigns duties, manages staffing schedules, trains and onboards employees, provides after-hours emergency support, leads staff meetings, coordinates case conferences, and supports individualized recovery services for patients with substance use and co-occurring disorders.

Provides recovery support in a residential substance use disorder program. Responsibilities include facilitating shift changes, supporting crisis intervention, monitoring schedules and participation, conducting safety and contraband checks, administering drug screens, mentoring clients, supervising transportation, documenting incidents and activities, and assisting with filing and data entry.

Supports Clubhouse members with serious mental illness through engagement, counseling, advocacy, crisis management, vocational training, benefits assistance, housing applications, and independent-living development. Builds therapeutic community relationships, coordinates employment and housing support, documents member progress, maintains confidentiality, and ensures compliance with agency requirements. The role includes occasional holidays, Saturdays, and weeknights, with preferred van-driving capability.

Partners with the CEO and executive team to drive strategic initiatives, coordinate cross-functional execution, monitor organizational priorities, and improve operational effectiveness. Provides executive decision support through research, analysis, briefings, and presentations; facilitates leadership meetings and tracks action items. Manages confidential special projects, board materials, communications, crisis initiatives, and organizational change while supporting fundraising goals and stakeholder engagement.