Lead and scale Customer Success Managers, driving retention and adoption while optimizing customer experiences and improving KPIs.

The Director of Payments will manage Playground's payment ecosystem, including relationships with Stripe, optimization of transaction margins, reporting infrastructures, and future payment strategies, driving growth and efficiency across payment operations.

As the Onboarding Manager, you will guide new customers through their onboarding journey, ensuring a smooth transition and driving product adoption through training and resource development.