Teams at Presence

Manage a portfolio of school and district partners across the customer lifecycle. Lead SaaS onboarding, training, adoption, success planning, and retention initiatives while serving as a strategic advisor. Develop customer health metrics, KPIs, and operational improvements; identify risks, reduce churn drivers, and guide product development using customer insights. Collaborate with Implementation, Sales, and Analytics teams to improve customer outcomes and platform engagement.

Own full-cycle sales and account growth across a South Texas territory, selling teletherapy solutions to K-12 school districts. Responsibilities include prospecting, consultative selling, proposals, negotiation, closing, renewals, expansions, account management, onboarding coordination, forecasting, Salesforce reporting, and stakeholder relationship management. The role requires approximately 30–50% travel for onsite meetings, conferences, and partner engagement.

Own full-cycle enterprise sales and account growth across a Southern California territory. Responsibilities include prospecting school districts, managing renewals and expansions, conducting discovery and presentations, negotiating contracts, forecasting in Salesforce, coordinating onboarding and implementation, resolving escalations, and building long-term relationships with K-12 education leaders. The role requires travel for onsite visits and conferences, estimated at 30–50%.