Jobs at Revivn

Lead Revivn’s recruiting function across GTM, engineering, product, operations, facilities, finance, and leadership. Manage full-cycle searches, coach an existing recruiter, build proactive talent pipelines, improve recruiting processes, partner on workforce planning, establish recruiting metrics, influence hiring leaders, and deliver a strong candidate experience. The role combines hands-on recruiting with strategic talent acquisition leadership and organizational capability building.

Owns business customer support requests from intake through confirmed resolution. Coordinates with account management, sales, facilities, logistics, engineering, and accounting to resolve device, reporting, billing, app, and pickup issues. The role also manages ticketing tools, knowledge-base content, response templates, support metrics, documentation, automation, and trend reporting. This is an in-person Brooklyn role with remote Wednesdays.

Coordinates onsite service projects and domestic pickups from scoping through completion. Responsibilities include scheduling, assigning logistics partners, gathering site requirements, managing customer and vendor communications, resolving exceptions, tracking performance, maintaining records, and reporting on project outcomes. The role also documents processes, uses AI tools to automate recurring work, and requires occasional travel to customer and partner sites.

Generate qualified enterprise sales meetings through personalized email, phone, LinkedIn, and event outreach. Research target accounts, map buying committees, develop entry strategies, tailor Revivn’s value proposition, and partner with Marketing, the CEO, and Enterprise Account Executives. The role includes coaching, participation in early-stage sales calls, and a pathway to Account Executive within 12–18 months.

Embed with customer-facing teams to gather requirements, write PRDs, and own feature delivery end-to-end. Build and ship fixes on a Ruby on Rails and React stack, use AI-enabled engineering workflows, handle P2/P3 support, escalate critical incidents, and collaborate on product prioritization and technical sequencing.

Own the full enterprise sales cycle for strategic accounts: run consultative discovery, manage pipeline and forecasting, negotiate usage-based deals, present to senior and C-level stakeholders, collaborate with marketing and Account Management for handoffs and expansion, and travel monthly for in-person meetings.

Manage full sales cycle for a curated mid-market ICP: prospect, run discovery and demos, negotiate and close deals. Build a book of business, prioritize targets, and leverage company reputation and manager coaching to drive OTE. Role is on-site at Brooklyn Navy Yard with Remote Wednesdays.

Manage and grow relationships with large enterprise clients post-sale, ensuring smooth onboarding, retention, and expansion. Drive executive-level engagement, lead quarterly strategy sessions, identify automation for scalable operations, and collaborate cross-functionally to meet client needs and revenue goals.