Jobs at Rightway

Leads FP&A and strategic finance, owning integrated financial models, budgeting, forecasting, cash planning, scenario analysis, board and investor reporting, SaaS and healthcare metrics, headcount planning, and finance team development. Partners with executives, department leaders, and Accounting to guide decisions, improve accountability, and support fundraising and diligence.

The Director of Consultant Relations manages and expands relationships with healthcare and employee benefits consultants to generate business opportunities and improve sales conversion. Responsibilities include developing consultant engagement plans, positioning PBM and care navigation solutions, collaborating with Sales, Client Success, and Marketing, incorporating market feedback into go-to-market strategies, traveling to meet consultants, resolving partner issues, and analyzing Salesforce data to guide growth decisions.

Leads enterprise sales of Rightway’s PBM solution to self-funded employers, TPAs, brokers, consultants, and coalitions. Responsibilities include prospecting, channel development, complex deal management, pricing and solution design, RFP and finalist presentations, contract negotiation, cross-functional coordination, Salesforce forecasting, and client onboarding support. The role requires deep PBM economics knowledge, strong broker and consultant relationships, profitable growth experience, and approximately 30% travel.

Own the vision, roadmap, delivery, and operational readiness of Rightway’s pharmacy claims adjudication platform. Lead requirements, backlog prioritization, testing, claim certification, migration, rollout, and KPI tracking while partnering with engineering, operations, clinical, legal, compliance, and client success teams. Ensure accurate, scalable, and regulatory-compliant claim processing across eligibility, coverage, pricing, rejections, overrides, coordination of benefits, and future Medicare lines of business.

Own and grow a portfolio of client accounts for Rightway’s Care Navigation product. Build relationships with brokers, carriers and TPAs; drive renewals, upsells, success metrics, reporting, and quarterly business reviews; resolve escalations; collaborate cross-functionally; and deliver product training and operational improvements to maximize client satisfaction and retention.

Serve as primary client contact for a portfolio of accounts on the Care Navigation team. Build relationships with brokers, carriers and TPAs; monitor client health and KPIs; lead renewals, upsells and QBRs; resolve escalations; drive cross-functional collaboration; and translate data into actionable insights to improve client outcomes and retention.

Create and manage branded digital and print assets across websites, email, social media, presentations, events, and marketing collateral. Serve as a brand steward, maintain design standards, develop scalable templates and guidelines, and ensure usability, accessibility, and performance. Collaborate cross-functionally, manage multiple projects and deadlines, review external assets, and support commercial and member marketing teams with impactful visual communications.

Manage daily accounting operations (AP, AR, cash, payroll), prepare journal entries and reconciliations, support month-end and year-end close, assist with financial statements, audit preparation, sales/use tax filings, and cross-functional projects to improve processes and reporting.

Own and extend Rightway’s commercial systems, especially Salesforce, by building Apex, Lightning Web Components, integrations, automations, and AI-powered tools. Improve commercial data quality, connect systems to the central data warehouse, and deliver solutions for sales and client success teams. The role is the first dedicated commercial systems engineer, with potential to mentor and manage future team members.

Supports cross-functional PBM operations projects, client and plan implementations, audits, go-live activities, CMS reporting, data validation, and process improvements. Tracks timelines, deliverables, risks, and operational readiness while coordinating with Clinical, Client Services, IT, Compliance, and other stakeholders. Maintains SOPs and process documentation, reconciles reporting data, and helps resolve discrepancies. The role requires strong organization, communication, attention to detail, and the ability to manage multiple workstreams without direct authority.

Supports pharmacy benefit management operations by monitoring eligibility, accumulator, and claims data feeds; coordinating file processing and delivery; troubleshooting discrepancies; monitoring vendor integrations; and maintaining process documentation and controls. Collaborates with engineering, client success, implementation, benefit administration, health plans, and third-party vendors to ensure accurate, timely data operations, with additional hours possible during peak enrollment and renewal periods.

Build and maintain scalable dbt-based data models and analytics-ready datasets for pharmacy benefit management and care navigation. Translate healthcare workflows into auditable data products, implement data quality testing and reconciliation, optimize warehouse performance, and establish documentation, lineage, governance, CI/CD, and observability practices. Collaborate with technical and business teams to support reporting, financial analysis, self-service BI, and future AI-enabled analytics capabilities.

Leads strategic partnership and channel growth for a healthcare benefits company. Responsibilities include identifying and developing aggregator relationships, managing commercial processes from discovery through contracting, negotiating pricing, overseeing partnership managers, collaborating on partner implementation and account growth, informing product strategy, and maintaining Salesforce pipeline visibility. The role requires extensive healthcare or benefits consulting experience, PBM expertise, strong commercial leadership, and travel as needed.

Lead architecture and delivery across Rails backends and React frontends, build Node.js and NestJS platform integrations, establish testing and code-quality standards, mentor engineers, review code, and improve reliability, performance, and developer experience. The role requires technical ownership across multiple backend technologies and leadership in AI-assisted development practices.

Own client-facing technical implementation and support across SSO, file transformations, provider networks, engagement platforms, and eligibility workflows. Configure and validate systems, monitor file ingestion, investigate registration and data-quality issues, resolve standard problems, and coordinate escalations with engineering teams. Maintain implementation records, SOPs, knowledge bases, and QA checklists while partnering with Client Success, Implementation, Data Engineering, and Product to improve tooling and processes.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

Serve as a subject-matter expert for Rightway's Navigation and Unity solutions during client engagements. Support RFPs, pitches, demos, workshops, and enablement; translate client needs into actionable solutions; collaborate across product, delivery, marketing, and sales to drive implementation, optimization, and commercial outcomes.