Sendbird

HQ
San Mateo
240 Total Employees
Year Founded: 2013
We're Hiring!

What's It Like to Work at Sendbird?

Sendbird Employee Reviews

Our CEO kicks us off at the start of the week with a weekly stand that includes all teams. During this call, we discuss updates, hear customer stories, and can ask anonymous questions. Then throughout the week, we have a standing meetings with a variety of teams. Sendbird maintains a variety of chat channels in Slack for collaboration and for fun.

Marina
Marina, Customer Success Manager
Marina, Customer Success Manager

What People Are Saying About Sendbird

  • Mission & Purpose: The pivot to an AI‑first customer experience platform and the aim to build the “AI workforce of tomorrow” provide a clear, contemporary mission to build toward. This framing appears consistently across careers materials and press, giving teams a cohesive narrative to engage customers.
  • Autonomy: Seven core values emphasize “Drive velocity,” “High‑agency leadership,” and “Own collective outcomes,” shaping an environment geared toward ownership and speed. For those who like autonomy and moving quickly, expectations and operating norms are explicitly articulated in company-facing culture pages.
  • Benefits & Perks: Public benefits highlight generous PTO, wellness budgets, an “AI citizenship” stipend for tools, and paid volunteer time off. These offerings support learning, well‑being, and flexibility alongside delivery.

Sendbird's Benefits

Promote from within

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility

Offers a remote work program

Utilizes a flexible work schedule

Utilizes a hybrid work model