Jobs at Services for the UnderServed (S:US)

Supervise DSPs and shift supervisors in a residential developmental disabilities program. Ensure individuals’ healthcare, nutrition, wellness, independence, and community participation needs are met. Manage staff assignments, coaching, care plans, transportation, regulatory compliance, incident reporting, safety drills, petty cash, and operational efficiency. Collaborate with nurses, QIDPs, clinicians, and the Program Director while maintaining a respectful, person-centered home environment.

Provides direct support to clubhouse members through case management, individualized planning, vocational and educational support, computer skills training, group activities, and community outings. Generalists manage member caseloads and records, facilitate unit programming, supervise member activities, and encourage employment or education goals. The role rotates across administrative, culinary, employment, education, maintenance, and media units while supporting individuals experiencing psychiatric challenges.

Manages residential services for individuals with intellectual and developmental disabilities. Promotes independence, coordinates healthcare, wellness, recreation, community activities, transportation, and regulatory compliance. Oversees shift operations, assigns staff, supervises direct support professionals and shift supervisors, and provides coaching and mentoring. Maintains health, safety, personal property, and a supportive living environment while ensuring person-centered care.

Leads housing and support service programs for individuals and families experiencing homelessness or related challenges. Responsibilities include supervising staff, developing partnerships, managing budgets, monitoring expenditures, ensuring contract and program compliance, maintaining records, analyzing data, preparing reports, and supporting quality service delivery. The role requires collaboration with diverse stakeholders, cultural competence, strong organization, and familiarity with mental illness, substance use, and criminal justice involvement.

Provides psychotherapy and clinical care coordination for adults with serious mental illness. Maintains accurate, confidential electronic health records, coordinates services with internal and external providers, applies evidence-based and recovery-oriented treatment approaches, and supports referrals and community-based services as needed.

Provides direct support to clubhouse members through case management, individualized planning, skills training, unit activities, employment and education support, groups, outings, and social programming. Maintains member records and unit documentation while encouraging members’ personal, work, and educational goals. The role rotates across administrative, culinary, employment, education, maintenance, and media and communications units.

Supervise the clinical social services unit at a family shelter, overseeing case managers, vocational case managers, and housing specialists. Coordinate client services, establish policies and goals, monitor funding and licensing requirements, support staff development, and promote teamwork. The role requires an LCSW, social work master's degree, supervisory experience, trauma-informed care knowledge, and experience in mental health, child welfare, or related services.

Provides street and hospital outreach, participant engagement, housing navigation, appointment accompaniment, psychosocial assessment, advocacy, and care coordination for people experiencing homelessness or behavioral health needs. Supports transitions into housing, monitors care-plan progress, connects participants with community resources, documents services, collects data, and collaborates with clinical and housing teams using harm-reduction and person-centered approaches.

Provides clinical leadership and supervision to case managers supporting shelter residents with mental illness, substance use disorders, HIV/AIDS, homelessness, crises, and psychiatric emergencies. Develops supportive services including peer support, relapse prevention, housing readiness, daily living, and health education groups. Coordinates admissions and room closures with HASA-EPU and supports assessments, groups, outreach, and program development.

Manages employee leave programs from initial request through return to work, including medical, FMLA, disability, personal, and other authorized leaves. Reviews eligibility, interprets applicable regulations, maintains records, supports workers’ compensation and unemployment inquiries, coordinates accommodations, communicates with employees and benefit vendors, monitors leave balances, and generates compliance reports.

Provides housing navigation and placement services for clients referred by NYC Health + Hospitals. Conducts intakes, develops housing plans, assesses voucher eligibility, coordinates housing searches and applications, supports move-ins and lease renewals, and provides post-placement follow-up. Documents client interactions and progress, coordinates with care teams and external providers, manages a caseload, attends case conferences and training, and supports clients experiencing homelessness or health-related challenges.

Procures goods and services by identifying suppliers, negotiating pricing and terms, coordinating supplier relationships, creating purchase orders, analyzing spend and invoices, and supporting procurement procedures, compliance, and ERP improvements. The role requires strong communication, negotiation, problem-solving, mathematical, and interpersonal skills, along with proficiency in Microsoft Office and familiarity with procure-to-pay systems.

Lead organization-wide security strategy and daily operations across multiple New York City program sites. Oversee security vendors, contracts, invoices, site assessments, incident response, risk mitigation, physical security technologies, training, regulatory compliance, and emergency readiness. Partner with executive leadership, program, facilities, IT, legal, law enforcement, and community stakeholders to maintain safe, trauma-informed environments.

Supervise case management and program staff serving adults experiencing homelessness and mental illness. Review consumer progress notes and service plans, coordinate treatment placements and tenant intake, support orientations and transitions, participate in crisis intervention, maintain agency and stakeholder relationships, oversee staff supervision documentation, and support facility standards. The role also provides emergency coverage and represents the agency with community partners.

Supervises program staff and oversees case management for residents with mental health diagnoses, HIV/AIDS, and substance-use histories. Develops and monitors client service plans, coordinates assessments, treatment placements, orientations, transitions, and discharge planning. Maintains agency and community partnerships, prepares program reports, conducts staff supervision meetings, ensures regulatory compliance, and provides emergency or relief coverage as needed.

Provides peer support to individuals receiving behavioral health services through outreach, advocacy, wellness planning, recovery education, life-skills support, appointment accompaniment, and community connection. Builds trusting relationships using lived experience, maintains professional boundaries, communicates safety concerns, documents services, participates in team meetings and training, and supports recovery-oriented team culture.

Provides psychotherapy and clinical care to adults and children with mental illness and co-occurring substance use disorders. Delivers trauma-informed, evidence-based treatment; manages a caseload; documents services accurately in EHR and practice management systems; coordinates care with psychiatric, nursing, administrative, and external provider teams; maintains confidentiality; and supports referrals and community-based services.

Provides case management to consumers in a behavioral health clinic, including service planning, referrals, crisis intervention, advocacy, appointment support, daily living assistance, documentation, and community integration. Collaborates with therapeutic and community services, participates in supervision and team meetings, and supports emergencies through an on-call system. The role is 75% field-based in Brooklyn and requires travel, but not driving.

Directs a community residence program serving residents with mental health diagnoses, HIV/AIDS, and substance-use histories. Supervises case-management staff, oversees service planning and assessments, coordinates admissions, treatment placements, discharge planning, and agency partnerships, and ensures regulatory and documentation compliance. The role also prepares leadership reports, conducts staff supervision meetings, provides emergency coverage, and represents the agency with community organizations.

Assists the Program Director with daily operation of a residential mental health facility serving individuals discharged from inpatient hospitalization. Responsibilities include supervising staff, implementing clinical services and client plans, counseling residents, crisis intervention, discharge planning, incident reporting, quality assurance, facility maintenance, and managing operational funds. Provides emergency and on-call coverage while ensuring regulatory compliance and high-quality resident services.