Teams at SonSoft Inc.

Design and document contact center requirements and processes; implement and support Genesys 8.x call routing and reporting. Work with Java/WebSphere IVR custom apps, Avaya Experience Portal, NICE call recording and IEX workforce management. Perform project management, planning, coordination, and client-facing consulting with regular travel.

Develop and maintain Java/J2EE REST APIs and web applications using Spring/Struts. Design and optimize Oracle/PLSQL routines, participate in requirements and design reviews, work in Agile teams, integrate core infrastructure and workflow components, support development and maintenance across project lifecycles in the financial services domain.

Develop and maintain Slang/secDB applications for Liquidity Risk Technology, building analytics and reporting (LCR, ALM, projections). Collaborate with risk, finance, trading, and technology teams to implement liquidity risk models, controls, and workflows. Role is 100% onsite in NYC and focused on applied development for firm-wide liquidity risk capabilities.