Teams at Spot & Tango

Lead cross-functional product work for Spot & Tango's e-commerce platform: write PRDs and tickets, support sprint planning and QA, triage bugs, run feature analytics and A/B tests, and coordinate launches with engineering, design, and business stakeholders to deliver delightful digital experiences.

Lead creation and execution of the CX AI program: set roadmap, design AI-driven support workflows, launch and A/B test flows, track performance metrics, and build operational systems (QA, documentation, reporting) to automate and improve customer experience and business outcomes.

Build and maintain dbt models and daily pipelines, monitor and triage ETL runs, develop Omni BI views, collaborate cross-functionally, and document data assets to enable data-driven decisions.