Jobs at Superhuman

Design activation, onboarding, upgrade, and early-lifecycle experiences across Superhuman’s product suite. Lead growth experiments from hypotheses through polished designs, using qualitative and quantitative insights to improve adoption, engagement, habit formation, and upgrades. Collaborate with Product, Engineering, Marketing, Research, Analytics, and other designers to create cohesive cross-product experiences, communicate design strategy, mentor teammates, and advance design quality.

Embedded Data Scientist for Superhuman Mail, partnering with product, growth, engineering, and design teams to guide roadmap decisions. Responsibilities include defining product metrics, designing experiments, applying causal inference and machine learning, measuring AI feature quality, analyzing activation and retention, identifying growth and conversion drivers, and communicating insights to stakeholders. The role requires strong Python, SQL, experimentation, statistics, and cross-functional influence skills.

Own Mail’s enterprise admin, buyer, onboarding, migration, usage-visibility, and team-management experiences. Define the roadmap and buyer journey from evaluation through deployment, expansion, and renewal. Partner with enterprise buyers, IT administrators, Sales, Customer Success, platform, security, and compliance teams. Use customer insights and product metrics to prioritize scalable solutions, improve activation and adoption, and demonstrate organizational value.

Leads executive social media and product communications across Superhuman’s product portfolio. Responsibilities include developing executive content strategies, ghostwriting, managing editorial calendars, shaping product launch messaging, securing media coverage, identifying customer stories, and overseeing speaking and awards programs. The role partners with product, marketing, community, customer marketing, events, and PR teams while monitoring trends and measuring communications performance.

Own the end-to-end technical program for Superhuman’s central infrastructure platform, coordinating identity, billing, provisioning, SKU, and data workstreams. Establish shared roadmaps, dependencies, operating cadences, integration playbooks, reporting, and delivery commitments across engineering, product, growth, RevOps, Finance, and M&A stakeholders. Drive scalable infrastructure integrations for new and acquired products while surfacing tradeoffs, resolving blockers, and aligning teams around measurable outcomes.

Own GPTZero’s student-focused product from discovery through launch and iteration. Lead user research, define requirements and success metrics, manage experimentation, and partner with design, engineering, and ML teams. Build product processes from scratch as the first product manager while translating AI model capabilities and limitations into trustworthy user experiences.

Own the iOS mobile roadmap and technical strategy for Superhuman Mail. Lead high-impact, cross-team engineering initiatives; define the mobile platform’s architecture, technical foundations, and one-to-two-year investment roadmap. Partner with product and engineering leadership on strategy and execution, mentor senior engineers, drive cross-functional alignment, and improve team delivery through AI-native development practices while maintaining high-quality user experiences.

Own the admin and security product roadmap for Superhuman Docs enterprise customers. Deliver admin console features (provisioning, SSO, RBAC, billing, governance), improve buyer and onboarding journeys, partner with Security/Legal/Compliance, coordinate enterprise needs across product teams, reduce support burden with self-serve admin experiences, and remove enterprise sales and retention blockers.

As a Full-Stack Engineer at Superhuman, you will develop core product features, infrastructure, and collaborate with teams to enhance user experience, focusing on both front-end and back-end services.

As a Front-End Software Engineer, you will build AI-powered interfaces, tackle complex design problems, and collaborate across teams to enhance user experiences. Responsibilities include mentoring, implementing responsive UI, and engaging with AI technologies.

Lead full-cycle B2B sales growth across K12 and higher education markets. Manage pipelines, territory strategy, consultative selling, enterprise negotiations, RFPs, procurement, forecasting, and quota attainment. Coach sales teams, present AI-enabled education solutions to institutional leaders, navigate privacy and compliance concerns, and collaborate with Customer Success, Product, and Marketing.

Own the architecture and evolution of Salesforce and the broader GTM technology stack. Design integrations across CRM, quoting, compensation, billing, marketing automation, conversation intelligence, and data warehousing. Build trusted GTM data foundations and AI-native workflows, develop integrations with company products, and lead technical designs for GTM initiatives. Partner with Sales Operations, product, engineering, and AI teams while delivering maintainable systems for the GTM Systems team.

Own SEO and AEO initiatives across multiple domains, driving organic visibility, qualified traffic, conversions, and AI-search presence. Conduct keyword, competitor, technical, and performance analysis; recommend content, metadata, site structure, and structured-data improvements; partner with content, marketing, web, engineering, and analytics teams; support launches and offsite authority efforts; measure search visibility, citations, mentions, and business impact; and communicate actionable findings to stakeholders.

Provide legal counsel across product lifecycle for AI agents and SaaS products, triage and resolve legal issues, advise Product/Design/Engineering/Marketing, manage IP, monitor AI/privacy regulations, build scalable compliance processes, and deliver training.

Lead top-of-funnel and brand advertising strategy, budgets, media planning, agency relationships, creative execution, and measurement across Grammarly and Superhuman’s multi-brand portfolio. Manage TV, CTV, OOH, digital video, influencer, and audio investments; partner with data science on incrementality and brand lift; develop strategic frameworks; and lead, mentor, and grow a team of brand advertising marketers.

The Senior ABX Manager will design and execute account-based marketing programs for strategic accounts, collaborating with sales to drive engagement and revenue.

Lead and develop a team of eight Account Executives for the Commercial (Mid-Market) segment. Drive quota attainment, coaching, forecasting, pipeline accuracy in Salesforce, hiring and onboarding, cross-functional GTM execution, and streamline sales processes while occasionally acting as a player-coach in customer negotiations.

The Enterprise Account Executive will drive sales and expansion within the Enterprise segment, focusing on large accounts. Responsibilities include managing the full sales cycle, building executive relationships, navigating complex deal cycles, and collaborating with cross-functional teams to establish a foundation for future sales processes.

The Sales Engineer will support Account Executives by aligning Superhuman's solutions with educational institutions’ needs, delivering demos, conducting POCs, and engaging with technical stakeholders.

Lead and scale B2B paid acquisition across Commercial, Education, and Enterprise. Own full-funnel media strategy, campaign execution, forecasting, measurement, attribution, experimentation, and cross-functional alignment. Manage 1-2 specialists and contractors while driving performance against CAC, LTV, pipeline, and revenue goals.