Teams at SWORD Health

Drive enterprise employer partnerships across a regional territory by owning full sales cycles, building relationships with HR/benefits leaders and brokers, delivering executive presentations and ROI analyses, managing pipeline and forecasts, differentiating Sword on clinical and financial outcomes, and coordinating with clinical and customer success teams for implementation.

Own a portfolio of 20–30 enterprise employer accounts, leading retention, renewals, pricing coordination, executive relationships, and account recovery. Use enrollment, engagement, outcomes, claims, billing, and ROI data to diagnose performance and demonstrate customer value. Build multithreaded relationships, identify renewal risks and cross-functional breakdowns, coordinate internal resolution, and improve member access and engagement. The role operates remotely with travel of up to 15%.

Perform outbound calls to qualified leads, convert them to Sword Health members, guide enrollment, address objections with proven closing techniques, provide empathetic phone support, collaborate with physical therapists and customer service, and use tools (Zoom Workplace, Excel, Jira, Slack, Notion) and AI to manage outreach and optimize processes.