Cisco ThousandEyes
What's the Company Culture Like at Cisco ThousandEyes?
Frequently Asked Questions
Cisco ThousandEyes’ culture is collaborative, technical and purpose-driven, with employees describing a workplace that combines startup-like energy with Cisco’s scale and resources. The company emphasizes open communication, shared accountability, employee empowerment and meaningful work tied to improving digital experiences across the internet and enterprise networks.
- Collaborative, team-driven work: Employees describe Cisco ThousandEyes as a place where people work across teams, time zones and disciplines to solve complex problems together. A senior technical program manager said a major global integration project succeeded because of “the unwavering commitment from the engineering team,” with everyone focused on “one singular mission,” while a software engineer intern said “everyone is friendly, inclusive, and willing to go out of their way to help.”
- Empowerment and ownership: Cisco ThousandEyes’ culture gives employees room to own problems, make decisions and grow through meaningful responsibility. A senior engineering manager described the engineering culture as “empowering, iterative and intentional,” adding, “I trust engineers to own problems, not just their solutions.” Leaders also describe team agency, trust and autonomy as important to helping employees do their best work while delivering customer value.
- Innovation with real-world impact: The company’s culture is closely tied to building technology that improves digital experience delivery and supports AI-driven enterprises. Employees work on a Digital Experience Assurance platform powered by cloud, internet and enterprise network telemetry, and leaders frame innovation as part of the company’s DNA. A principal engineer said ThousandEyes is “uniquely positioned” because of its “combination of large-scale data capture and world-class data analysis,” while teams use AI, automation and scalable systems to improve reliability and operations.
- Growth-oriented and people-first: Cisco ThousandEyes supports development through internal progression, lateral mobility, mentorship, structured learning, conferences and opportunities to take on expanding responsibilities. A senior director of engineering said the company has “a strong tradition of people development and filling opportunities through internal progression where possible,” and an engineering project manager said the environment helped them take on more responsibility and steer their career in the right direction.
- External signals:
- Culture and inclusion: Employees rate Cisco ThousandEyes 4.3 out of 5 for culture and values and 4.4 out of 5 for diversity and inclusion, with reviews highlighting an inclusive, supportive environment and strong team culture. (Glassdoor)
- Leadership and collaboration: Employees rate senior management 4.1 out of 5, and external reviews point to supportive leadership, good collaboration, strong teams and a workplace where employees can solve interesting technical challenges. (Glassdoor)
- Overall employee sentiment: Employees rate Cisco ThousandEyes 4.2 out of 5 overall, with 85% saying they would recommend it to a friend and 100% approval of Cisco’s CEO. (Glassdoor)
Bottom line: Cisco ThousandEyes’ culture is built around collaboration, autonomy, innovation and people development, giving employees a supportive environment to solve complex technical problems with real customer and internet-scale impact.
Cisco ThousandEyes Employee Perspectives
Innovation League: AI in Action Hackathon
Nearly 1,700 participants and more than 470 teams from across Cisco came together around a question that is rapidly becoming central to the future of engineering: How do we design systems where AI does not just assist engineers, but actively helps operate, diagnose, and evolve the infrastructure itself?
What followed was exactly what you hope to see when engineers are given the space to experiment. Teams pushed boundaries, challenged assumptions, and demonstrated how AI can fundamentally reshape the way we design systems, write software, and deliver value for customers.
During the awards ceremony, Jeetu Patel joined us live and shared an important perspective on how quickly the software development lifecycle is evolving. The teams that learn to work with AI as a true collaborator will define the next era of engineering.
What stood out most throughout the hackathon was the mindset. Across teams, there was a willingness to lean into the challenge of building in an AI driven world. That curiosity and willingness to experiment is exactly the culture we need to keep fostering.
Cisco ThousandEyes’ culture is grounded in teamwork, clear communication and shared accountability. In reflecting on a high-priority integration project across global teams, a senior technical program manager described how the engineering team’s alignment and commitment helped the group navigate ambiguity, coordinate across time zones and stay focused on delivering meaningful work.
“What helped me navigate through ambiguity was the unwavering commitment from the engineering team, everyone solely focussed on one singular mission — to deliver the work on time as per agreed requirements.”
Cisco ThousandEyes Employee Reviews
What People Are Saying About Cisco ThousandEyes
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Collaborative & Supportive Culture: Colleagues are frequently described as collaborative and respectful, with help readily available across distributed teams and open idea‑sharing and cross‑team problem‑solving. Global hybrid collaboration is portrayed as inclusive and mindful, reinforcing a supportive day‑to‑day environment.
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Recognition, Pride & Shared Success: Company communications highlight celebrations, peer‑recognition programs, and culture certifications that make appreciation visible. Recurring rituals like Hack Days and monthly celebrations are described as reinforcing connection and shared wins.
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Open Communication: Leaders are portrayed as approachable and transparent, using open‑door practices and clear OKRs to set direction. Quick access to help and channels where ideas are heard are emphasized.
Cisco ThousandEyes's Benefits
Established employee awards to honor work and contributions
Offers company-sponsored happy hours
Offers company-sponsored outings
Offers Employee Resource Groups
Offers wellness programs
Partners with nonprofits
Provides access to an onsite gym
Provides opportunities to volunteer in the local community
ThousandEyes participates in local philanthropy events, and partners with several different local organizations. We give every employee time off to volunteer in their local community.
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
Utilizes a flexible work schedule
Utilizes a hybrid work model
