Jobs at Tory Burch

Senior leader who defines customer intelligence, CRM, and owned-channel strategy. Oversees insights, segmentation, lifecycle programs, email/SMS, and team/budget. Partners with C-suite to translate research into business actions and drives measurement, personalization, and channel optimization to grow customer lifetime value and loyalty.

Lead merchandise financial planning for Footwear, Ready-to-Wear, and Licensed categories across North America Outlets. Build sales and inventory plans, forecast sales, manage inventory and allocations, set promotion/markdown strategies, and partner with buying, logistics, stores, and finance. Drive weekly/monthly business reviews, provide actionable insights, and coach an Associate Allocator to optimize availability, sales, and profitability.

Support Sales team managing major wholesale accounts through reporting, order management, EDI and shipping coordination, market preparation, sample and product data management, and performance analysis to drive assortment and reorder decisions.

Lead the consumer insights roadmap, design and execute qualitative and quantitative research, synthesize primary research with VoC and behavioral data, manage vendors and budget, build trackers and dashboards, and translate findings into actionable customer stories to influence brand, product, and marketing decisions.

Lead and maintain brand visual merchandising across a multi-state retail region: implement seasonal displays and brand standards, coach and partner with store teams, drive consistent in-store presentation and execution to support sales and customer experience.

Lead and scale creator and influencer programs to drive traffic, conversion, and product sell-through. Build creator ecosystems, develop repeatable content formats, identify and amplify organic/viral content, run test-and-learn experiments, and partner with CRM, paid media, and e-commerce to optimize performance.

Support regional teams in executing digital messaging across platforms, localizing marketing content, and ensuring timely delivery of digital assets.

Lead and manage wholesale sales for handbags and accessories, driving profitability and strategic growth across major department store accounts while overseeing a team of sales professionals.